Hangar 19

I have been visiting my boyfriend for several months on the weekend with no issues to park and validate my parking. Until now, this weekend I plan to stay 3 nights due to an event we plan to attend and when I go to validate my parking boom I’m being charged.

I change my plate around and use my mom’s plate number and it’s free but as soon as I put my plate in it’s asking me to pay for it. I emailed and he called and nothing. I am not paying for parking in the guest area. I’ve already had... negative encounters at my brief stays there and it’s extremely not a place I would be alone. Lee mas

Don’t be fooled by the fake pictures and fake reviews online stating that this is a clean, safe, or great place to live because it’s not. Cars are broken into WEEKLY here because all gates are open all day and night. Residents cars are even being stolen right out of the parking lot. Yes management is aware of all of this yet they refuse to do anything about it to make residents feel safe. We pay a “gated community fee” monthly yet we are not in a safe gated complex ever. There is not overnight... courtesy patrol that they claim there is and when you do call “security” it takes them 30-40 minutes to get here because they are actually not even here on the property ever. This has become to trashiest apartment complex ever. It’s rundown and filled with trash and stains everywhere in the hallways. Management here never does their job and when problems are brought to their attention all they say is to send an email to the manager that will just get ignored. They are aware of all of these issues but they don’t care because they’re not the ones that have to live here and deal with this. Live here at your own risk. It’s only going to get worse and I cannot wait to leave. Lee mas

Gates stay open all day and night. Crime is at an all time high. Management gives weird dumb excuses. Super sketchy. They care more about laying down rocks for landscaping rather than closing the gates for the safety of the residents that pay a lot of money to live here!

Hangar 19 is not closed. They are just under new management. Hard to believe new management that is way worse than the previous management.

This place has become a dump. Management never leaves their offices. They have no clue what is going on around here.

The place is supposed to be no smoking. They send notices to everyone about the 'policy'. However, they don't take on the offenders directly.

A lot of the landscaping is dead. They don't take down the dead trees.

The gates are constantly... broken. Some because vehicles keep trying to beat the gate while it's closing. Or because the gate won't open automatically since the vehicle is on the wrong side of the road.

Vehicles constantly park in fire lanes, in front of garages, block in parked cars. Are unlicensed or broken down. Nothing gets towed out of here.

Not supposed to have grills on patios or balconies. There are many grills.

The place has also become an AirBNB. The front fence has lockboxes on it. Cars pull into the parking lot, unload and go right to the pool. Everyone in Texas must have the access code to the pool.

Dogs running around not on leashes. People not cleaning up after their dogs.

Trash piles up at the dumpster every weekend. People don't even bag their trash anymore, they just toss out their car window as they drive by. I've seen it.

The internet is terrible. Management says take it up with the internet company. Figure it out on your own. 20m up and down. On a good day.

The two girls that greet you when you go in? EXCELLENT, could not be nicer. Management is the issue here. They have no clue what is going on outside of their offices. They should be walking this place daily.

So yeah, if you want to live someplace where management is not going to be on you about rules and policies, then this is the place for you.

Lee mas

The customer service at the apartment is outstanding. Went by the office and spoke to Jaylen about a problem I had with a key Fob and she was there to help me immediately.
Not only does the management office provide service but the grounds person also. Robert is always on the grounds cleaning and making it a better place to live.
The other day I saw Robert making sure that the trash was picked up.
If you want to live in a place that cares, this is it.

VP