The Club at Stonegate Apartamentos

I moved in about 6 weeks ago, and the experience so far has been bad. Before moving in, I went back and forth with the management team because they weren't writing up my lease with the proper terms and concessions. After move in, I have dealt with cockroaches in the dishwasher, kitchen, bathroom, bedroom. In addition to the roaches, I've put in maintenance requests for the toilet breaking, my window not being able to close all the way, sink leaks, and numerous electrical outlets being out.... Maintenance is okay, but can be sloppy in their work most of the time. I have come home to find caulking on my dishes after maintenance has been working on my sink while I wasn't home. The front office is hard to reach with their automated system, and when you do get through they don't pick up. Parking is a challenge, with a only a small number of spots being free. The parking system makes it seem like management is forcing you to pay for the reserved spots or struggle to park.

I'm only giving it two stars because they are the cheapest rent around the area. But to anyone considering living here, my advice would be to pay a little more and live in a pest free, well maintained, properly managed complex. This place isn't going to be getting better anytime soon. Lee mas

You can't beat the location, price and beauty of the property. The staff is very friendly and kind also. It's a win win!

Prices: The web price might looks fair for the area, but ask them about the FEES and utilities: water, sewer, storm water, sewer base, the list is endless. And keep in mind this is not including other utilities that you have to pay on your own (internet, electricity, etc.) So just take whatever the price they told you, plus ~200-300/person to get total monthly amount. At that point, it's just not worth the price.

Old units: My roommate actually stayed in this apartment for 1 year before I... moved in. She stayed in 1B1B, and luckily got a new unit, so there was no problem. But when I moved in and we changed to a 2B2B, we were out of luck. The AC was old, takes forever to heat up or cool down. Our electricity bill rocketed. Called maintenance, the only thing they could do is to change the filter which is very little help. The main AC is in one bathroom which is inside of one of the bedroom so the other bedroom don't get much of the AC. Not very smart design. Didn't get a nice and clean unit at first place. Hair was everywhere, broken curtain blind, fan string, etc. WATER PIPE LEAKED!! which triggered the smoke alarm, and by that, ruined our entire weekend. WALLS ARE EXTREMELY THIN. I understand that if we choose to stay in an apartment, we have to get used to loud neighbors, unfortunately. I've stayed in apartments before and I was totally ok with that, but this is a whole new level, you can even hear when the upstairs people open the faucet to take a shower.

Lee mas

Unfortunately this location is mismanaged and the staff that works the office changes every couple of months. We had about 3-4 different property managers and front desk ladies working there. With the quality degrading each time. The kind of people that talk down to you and treat you like you're beneath them. They try to charge you any surcharge possible with to create more revenue for corporate and have little to no empathy. When you ask questions or request work orders for any damage or... problems, you are given vague answers or always referred to filling something out online and not given any personal service. The only time they give you personal service is when they try to hook you in to signing a lease. Really disappointing and would look elsewhere to live... which is why we are leaving and moving somewhere else. Lee mas

Don't worry yourself too much over the bad, this is a great place to live. There are new ladies in the office who are super attentive and communicate a lot, maintenance handles issues well, and the grounds and community are well-kept. If I ever have any issues, I know that I can trust the office to take care of me. We will be renewing our lease here!