Three 77 Park Apartamentos

Be prepared for your quality of life to rapidly decline here. “Luxury” I have no idea what would be considered luxury here. You have a problem? That sucks because they won’t do a thing but give you a run around. I can’t imagine being so cruel to paying tenants who just want to enjoy being home.

First of all Lana will say anything for you to rent here, lied to us about cameras being here, but when trucks/cars got ran through/thief’s they stated they didn’t have any on property besides main building having 1. They catfish you by being sweet and “caring” but as soon as there is any issue you’re brushed off or they state “oh yea we’ve been having parking issues” and not do anything. Even with proof of abuse of the lots. There is no parking for visitors period. Your Amazon/ups and most... packages never make it, I have pictures of them being left outside. Your food delivery doesn’t have access to get inside the apartment gate doors, so food never makes it. The same people who live here and complain about visitor parking abuse the system and take the parking so technically it’s not even a visitors anymore. All of this has been documented over the past year and a half and they always say “we will reach out to them” and nothing ever happens. The place is always dirty, trash flying around everywhere and dogs pee all over the elevators. Dogs always barking out on patios. The place is hectic. If you’re a family person or have friends, they can’t even visit you, unless they park at the bar next door, or the main leasing office buildings away. Lee mas

Where do I even begin? The staff at Three77 park have been nothing short of extraordinary from the property manager Stephanie to the Leasing staff, to the maintenance workers and even the cleaning ladies! They are all so amazing and work very diligently in ensuring this stays an A+ community. From the very beginning the environment has always been uplifting, positive and overall fun. The former leasing agent Torri was awesome when getting us in and keeping us informed every step of the way. She... took it a step further by staying in touch and always being welcoming of us when we came by the office. Lana has always been a true gem at Three77 the attention, love, and care she puts into her work here at this community is second to none. I notice her heading to work early and staying later and even spending time talking to residents when I’m sure she’s ready to get home! She goes above and beyond and is always there to provide a laugh and a smile. Stephanie is ON TOP OF IT! Stephanie is very communicative with any questions I may have. She has been understanding, patient and informative about many things! When I come down to the office she always takes the time to talk to me. Stephanie works hard at maintaining an amazing community! The maintenance workers are awesome!! They are on time and handle requests really fast! Like really really fast! Anytime they see me around they ask me how I am and make it a point to check on us. They are efficient and knowledgeable about our apartment and even educates us on ways to prevent certain hazards. Another thing I really like about Three77 Park is their ability to hire exceptional staff members! Mary the assistant manager that took over after Vince is amazing! She is very social and welcoming, I never feel like a burden when I’m down in the office in fact I still feel right at home LOL she takes the time to hold conversations with me and check in on our satisfaction with our stay at Three77, she is very engaging with other residents and overall is always a welcoming smiling face to count on in the office. The new leasing agent Abbe is very kind and social as well. She is good about getting certain information over to us in a timely fashion. Overall the staff at Three77 Park all work with the spirit of excellence and are very upbeat, fun and present for all of us residents (current and future) they are knowledge driven, outgoing, excellence upholding assets to this community! My time here at Three77 has been exceptional! I Lee mas

Application process: I applied to this apartment and worked with Lana through the application process. Lana was always very helpful and gave me reminders via email/phone call for things that would slip my mind. She ensured ahead of time that I was fully prepared for the moving process. Honestly, the whole staff there was super helpful no matter how many questions I had. (I had many) Customer service was 10/10.

First day: Walking into the apartment for the first time I was blown away, it was... BEAUTIFUL. They even gave me a welcome gift basket full of goodies on the counter waiting for me and it had lots of great stuff inside. The apartments I had been to before would show a nice model but then the actual apartment wasn't up to standard. It looked just like the model apartment and they insured it was very clean/move-in ready.

After moving in: Any questions/concerns I had were answered VERY quickly. If I would send an email or call in, the team would be swift to give me actual solutions with no excuses. Again, great customer service which is a priority to me.

Overall: The shared spaces (lobby, pool, etc) are always presentable. Any time my family comes to visit they are blown away with the upgrades/cleanliness. I would highly recommend considering staying here. Lana is a great person to work with, and honestly the whole staff is a joy to work with. Lee mas

I've lived in apartments for the past 6 years, never have I ever lived somewhere so unprofessional. They call it "Luxury" the only thing luxury about this place is the amount of money you will fork over to live here. BEWARE, CANNOT WAIT TO MOVE UGH I WANNA SCREAM