The Kathryn Apartamentos

The Kathryn would be better if aesthetically the landscape was unkept like the sprinklers not being visible & the stairs being power washed once a month!!

The Kathryn is a beautiful community with well kept grounds, professional staff, reasonable pricing and fabulous accommodations. I love this property.

********BE WARE*********** As a former tenant of The Kathryn "luxury apartments," I feel compelled to share my dissatisfaction with their handling of a fire incident in my neighbor's apartment. Although the fire did not directly affect my unit, the smoke and water damage rendered it uninhabitable. Unfortunately, there was no apartment manager on site at the time, and the only available agent, Sierra, was not helpful. Maintenance would not assist me in any way.

When I asked Sierra... when I could return to my apartment, she seemed dismissive and indifferent to my situation. I explained that the fire was caused by my neighbor and not by me, still not an ounce of empathy. However, when she contacted the interim leasing manager, the person on the other end of the line was rude and unhelpful, simply saying, "I will wait," which left me feeling stranded and hopeless.

At that point, I demanded either a livable apartment or a release from my lease. Despite my additional living expenses and lack of family in the DFW area, no one seemed to care. It took over two and a half months to move back into my apartment, leaving me frustrated and disappointed.

Given these circumstances, I had no choice but to leave the apartment complex immediately. I strongly advise anyone looking for an apartment in the area to think twice before leasing at [apartment complex name]. The staff's lack of compassion and support was unacceptable, and I would not want anyone else to go through the same ordeal.


M.Davis Lee mas

Good variety of floor plans with all the amenities available in a safe area.

The Kathryn is a nice community with a great location! The office staff and maintenance staff are all amazing. My emails and service requests are always promptly addressed. The girls in the office and AMAZING, and have a great sense of humor, and always smiling and willing to help by any means. The amenities are nice and up to date along with well kept grounds as well! There are shops and restaurants close by which is also convenient as well. I love my new home!