3/7/25
Do not move here!
I would not recommend this apartment complex to anyone who values their safety or personal privacy. During my time living here, I experienced multiple instances that made me feel deeply unsafe and unappreciated as a resident. The property managers were consistently unprofessional, often dismissive of serious concerns, and lacking in basic communication and respect.
What was most alarming, however, was the violation of my privacy—my mail was tampered with or opened without permission on more than... one occasion. This is not only unprofessional but completely unacceptable.
Overall, the environment here did not feel secure, and I constantly felt like my well-being as a tenant was not a priority. If you are looking for a place where you can feel safe and respected, I would strongly suggest looking elsewhere.
Reseña de Apartments.com
Administrador de la propiedad en 299 West Gray respondió a esta revisión
Our team is on a mission to turn this experience around, and we want you to know that we've read your previous review. We’re committed to handling any resident concerns brought to our attention with the utmost care and urgency to ensure that everyone... who calls our community home feels heard and taken care of. Our team would like to learn more about these concerns you've expressed regarding your mail, and we encourage you to reach out to us at (346) 998-3290 so that we can gather more information from you and address this feedback in full detail. Our team looks forward to hearing from you.