La Solera

Terrible Communication and Unresponsive Management

Living here has been a nightmare when it comes to communication. The management is nearly impossible to reach—no one ever answers the phones, and getting a response to an email is like pulling teeth. When you do finally get through, the service is dismissive at best. Maintenance requests go unanswered for days, sometimes weeks. If you value your time and sanity, look elsewhere. The unavailability and lack of communication are truly unacceptable... . Lee mas

The management is incompetent. It seems like accommodating their tenants is the least of their worries. The whole complex needs some serious repairs, starting with the water heater that breaks every other week and can take days to get fixed. I also believe they haven’t been getting the pest control people to fumigate monthly as was said when i signed my lease.

READ THE LEASE. It basically says they can charge you whatever whenever dispite their performance WITHOUT notice. My ac has not worked since I moved in and I moved in during the summer months. They failed to charge me for water in OCTOBER and charged me both OCT & NOV water in Nov, when I clearly had enough to cover in October then threatened to evict. The washer and dryer machines do not work, I had to use a near by laundromat to successfully wash my clothes or your stuck hanging them outside... on a line. They clean the pool but it always seems to be closed. If you got the funds to handle their negligence then by all means move in. Lee mas

I moved to La Soelra last month and I love the property. The grounds are well kept, clean, and just overall beautiful. It is clear the maintenance staff take pride in their work and in the property as they answered all my requests promptly and were courteous and kind when communicating with me. The property is located within walking distance to two supermarkets. The pool, and courtyards are well-kept and inviting.

I had a very easy move in process and my apartment was very clean. Thank you to the La Solera office staff for helping me move into this community. Overall, the place is nice and clean.