The Grove

This place smells and looks like trash. The property is rat infested and they won’t even pick up the dead rats themselves the tents are the ones cleaning up the property. I have tired to break my lease and get stuff fixed now they are ignoring me and won’t even send an email to confirm they have received my request. I’m sure they are hoping I leave so they can file an eviction so they don’t have to deal with the issue. Management is useless the whole team is. Do not move here save your self a... headache and money because I’m sure this is going to cost me now Lee mas

Do not live here if you have any other way to put a roof over your head. I was a resident for the last year and experienced nothing but frustration after frustration.
When I arrived to pick up my keys, not only did the leasing office have no idea that that day was my move-in day, despite my lease saying it was, the apartment was not ready and I was requested to wait five days for it to be ready. When I arrived five days later, my apartment was full of maintenence workers finishing the cleaning... .

Maintenence requests take forever to be filled and the emergancy after hours number is a joke. I had an active water leak situation with puddles of water in the carpet and it took over 12 hours for my call to the emergancy maintence number to yield results. Even then, the maintence worker took a look, said that they would be back after checking the apartment on the othe side, and then never came back. I had a water leak in the ceiling that was supposedly "fixed" that came right back. Of course, everyone at the front office is very sorry when you express your frustration with how maintence work is handled, but nothing ever changed for the better during my residency.

When I moved in, I was told that the gates would soon be operational. Despite getting an email to sign up for the new gate operations provider several months ago, nothing ever happened with the gates.

Everything you read here about pest problems is very likely to be true. They run rampent throughout the complex. The parking lot's drainage is also poorly designed and, on heavier rain days, you can expect to step in several inches of standing water. Despite the enormous number of shingles I saw on the ground after the derecho storm in May 2024 and Hurricane Beryl, I never saw any roof repairs being done, maybe they were but I never noticed that happening, but some of the flashing and gutters were finally getting fixed a couple of weeks ago.

The one good thing I can say is that the park on the other side of the street is pretty cute and a nice walk.

Lee mas

Living here is very awful. The existing management doesn't even deserve one star.

• Rats and trash are everywhere within the compound especially around the trash areas, and snakes, which are part of the game trying to hunt the rats and other rodents, are also present. Inside the house of the apartment, there's an infestation of all types of insects and roaches; it is a horrible place since the new management took over. It serves as a life lesson example of how bad management can lead to a... complete disaster.
• In 2022, we reported an internal mold problem in both restrooms stemming from the inner utility systems, but no repairs were made.
• Additionally, both sinks in the restrooms needed repair. Although a gentleman temporarily fixed one sink in January 2023, promising to return to address it appropriately and do the rest, he never came back to address any of the issues.
• In 2022, we also reported malfunctions in switches and all the apparatus of lights for both closets. The gentleman who temporarily fixed only one closet never returned to repair them properly.
• Furthermore, in 2022, we reported that all stove burners, except two, were malfunctioning, but no repairs were made.
• Additionally, in 2022, we reported some smoke detectors malfunctioning even after replacing the battery. Nevertheless, no repairs were made.
• In September 2023, we reported that the dryer was not working. Promises to repair were all lies. We reminded the office on November 17, 2023, but no solution was provided.
• We had to spend additional money on chemicals to treat drainage problems, including mold and other issues. Despite reporting the presence of roaches and all types of insects, nobody came to address the infestation, forcing us to spend more money to eradicate it.
• Additionally, we have observed pet owners allowing their dogs to excrete in the apartment resident areas, resulting in the presence of green flies in our patio and home, posing health hazards. Our attempts to seek clarification on this matter have gone unanswered.
• We visited management office multiple times to discuss the aforementioned issues; however, none of the problems were resolved. Lee mas

Let’s start with how unprofessional this complex is. Since day one i have been getting the run around, starting with, when when my apartment would be ready for me to view, prior to moving in, as i lived 2 hours away and would drive to Houston to get everything done. Brandon is my leasing agent, he seemed fantastic at the beginning, but now he doesn’t respond to calls, has only responded to two of my numerous emails. I’m currently going through a situation with roaches, and my unit AC unit has... recently broken, i called these people out to check out my AC, June 14th, they claimed all was fine, my AC wouldn’t cool correctly because i’m “Facing the sun”. So maintenance reported everything was fine, now jump a week later, June 21st. My AC unit was blowing warm air, inside temp was 81 degrees, and rising. They keep giving me the run around yet again, saying they ordered an new AC unit, when this morning June 26th, Brandon claimed they were getting everything in order for it to be fixed today, now the office is telling me they don’t know when to expect my new AC unit to be installed, I have 3 children under the age of 5, and y’all are trying to make us live in this heat, when it’s now reaching 91 degrees.
This is INHABITABLE! They do not care about the tenants, and it SHOWS. Nobody in that office would be sitting there in 90 degree heat! Let alone let it go on like this for A WEEK STRAIGHT. Lee mas

Si no quieren pasar trabajo no se renten aquí . Lo barato sale caro , llevo 4 días sin aire acondicionado y ni por emergencia vienen