3/6/24
HORRIBLE APARTMENT RECONSIDER
Horrible apartment building complex. Car was towed at this apartment facility at 6am, when the parking for guest expired at 1:42am. This unreasonable for you guys to allow them to tow cars at this time due. Woke up at 8am 5/26 to my car towed. No point of staying here if you can't even have guest over for more than one day. Most def won't be renewing my lease here. They dont allow guest parking for over 24 hrs. Plus the guest parking is limited to 15 cars max in this building. This is the last... concern I want my guest to worry about is if there car parked for a certain amount of time that they will get towed. Supposed to be "luxury" but it's given poor quality here. Better buildings in the surrounding area just charge a flat fee for daily parking which makes sense to avoid dumb stuff like this experience above.
Reseña de Apartments.com
Administrador de la propiedad en Lenox Oaks respondió a esta revisión
We're sorry to hear about your experience, Lola. At Lenox Oaks, we work hard to ensure our residents and their guests have a positive experience. Our parking policies, including the limitations on guest parking, are designed to ensure that there is... sufficient parking for all of our residents. We understand the inconvenience that can arise from towing incidents and we're always looking for ways to improve our services based on resident feedback. Thank you for sharing your thoughts with us.
