21/8/21
Rude for No Reason
I called the leasing office to get more information about two bedrooms. A person named Keisha or Tasha (something like that) was very rude to me and I don't understand why. I asked if I could get some leasing information for two bedrooms emailed to me. She said in a huff there would be no availability until 10/23 or 10/24. I didn't understand why she said it to me with an attitude since there was no way for me to know that. When I said I could work with that, she very rudely asked "well what... information are you looking for?" which stumped me because I just told you the information I was looking for. Obviously I'm looking for leasing information since I specifically asked for leasing information for two bedrooms. I wish someone from the office could tell me how a prospective tenant is supposed to get information. If the leasing staff isn't interested in giving information over the phone, that can be stated professionally. Also, the website could have rental rates and availability listed since the staff isn't interested in helping prospective tenats.
Reseña de Apartments.com
2 personas encontraron esto útil
Administrador de la propiedad en Parc at South Green respondió a esta revisión
We're sorry you are not pleased. Please give us the opportunity to make this right. Unfortunately, your review is anonymous so we cannot reach out to you directly to help. We are available M-F 9-6, at 281.484.9156 or email us at community email... parcatsouthgreen@assetliving.com.