Regatta

Thursday August 22 update- AC issue still not resolved. Told by manager Terry that they don’t know what’s wrong with my AC and to wait until Miguel gets back on Monday so he can look at it.

This apartment complex is a joke! My AC has not been working on and off for a month now and maintenance can’t seem to figure out the issue. The just put bandaids on things that need surgery. I have been here 5 years and it just gets worse and worse. Don’t be fooled by their new paint job that this is a nice... place to move to. And if something happens in the middle of the night and it’s considered an emergency don’t expect the on call maintenance to do anything about it. You be told “It’s 6am in the morning we will be there when we open at 9” meanwhile it’s 80degrees in my apartment and AC is not cooling. Also don’t expect to get phone calls back from the manager when you call the office three times asking to speak to her. She won’t return your calls. I can call 15 times in one day and no one answers. They keep the ringer off in the office so maybe that’s why they don’t answer. If you move here also expect the trash compactor to be broken often and the dumpsters to be overflowing with nasty trash with maggots and wild animals having a feast. These are just a few of the ongoing issues here at the Regetto. In the last 5 years I’ve also have had sewer come up through my tub and toilet and all over my apartment floor. Do yourself a favor and don’t move here! Lee mas

Cockroaches, fleas and dog poop.
Cottonwood is absolutely a money grubbing disgusting management company.
Lived here not even a month and I don’t think I have had a restful night sleep. I woke up constantly to check for cockroaches. I live my lights on around the house to deter them from coming out so much. I have sprayed and sprayed and sprayed. I can’t wait to have this nightmare over.

This is the worst place I have ever lived. I lived there 90 days and have the boiler go down 5 times. It took 3 calls to maintenance to get someone out to fix the dishwasher and then when they found it was unfixable they did not order a new one until we requested. There was roaches in the kitchen. The toliet and tub were stained and the stains were not removable with bleach. This complex is severely outdated, it needs a facelift and a good cleaning. When I submitted my notice to leave, I... called and confirmed it was for X date and was told yes by 2 people that it was correct and would be entered into the system. That was a lie and I got charged 3 extra days due to that. Lee mas

We will be renewing at our complex, the maintenance staff is always on top of their work. Office staff is friendly and the community overall is very peaceful.

I have lived at the Regatta for 5 years, It is a great place to live!
Customer service oriented, enjoyed the community events.