25/6/25
Unprofessional Behavior In Office
I visited the property a few weeks to inquire about a 3 bedroom. While at the property I was speaking with the assistant manager, who was very calm and helpful. My issue is while in the assistant managers office there was a violent disturbance in the other office. The person who I’m assuming is the manager was at her desk when a manly looking woman stormed into her office and commenced to curse her out. The unknown lady then stated she wanted to see a resident file, at which point I asked the... assistant manager if the lady worked there. She replied no. There was another worker who came in and apologized for the behavior that was taking place and the closed the assistant managers to attempt to mute the conversation. I was so disturbed I asked the other two ladies if this is a normal occurrence. To which they looked at each other and uncomfortably stated yes. I will not be moving in or recommending anyone to this property. Because if this lack of professionalism, violent outbursts, and overall disregard of confidentiality of resident files is the norm from the property manager I can only imagine the chaos on property. I think this matter should be addressed and resolved for the safety of potential residents, other employees, current residents and other visitors. I was completely APPALLED and felt unsafe. The standard of safety needs to be addressed immediately
Reseña de Apartments.com
Administrador de la propiedad en The Arbor at Wayforest respondió a esta revisión
Hello, we sincerely apologize that your experience with us here at Arbor at Wayforest was not up to standard. Property Manager