6/12/26
Three years here, but left feeling Unheard Retaliated against and Unsupported
I have lived at this apartment community for several years and had hoped to continue making it my home. Unfortunately, my recent experience has left me feeling extremely disappointed and concerned.
Over the past several months, I have reported ongoing issues involving a neighbor, including behavior that I felt was threatening and intimidating. I was concerned enough about one incident to contact the police and obtain an incident report. As a mother, my primary concern has always been the safety... and well-being of my children and myself.
I followed management's instructions by reporting the issues, submitting documentation, and providing information when requested. However, I have felt unheard throughout the process. Despite my efforts to communicate and seek assistance, I did not feel that my concerns were taken seriously or addressed in a meaningful way.
As a result, I have become concerned about possible retaliation for continuing to report problems and advocate for my family's safety. I also worry that management views me as the problem simply because I brought the issues to their attention, rather than recognizing that I was seeking help and asking them to be aware of what was occurring.
I understand that apartment communities cannot prevent every disagreement between neighbors. However, residents should be able to report safety concerns without feeling dismissed, ignored, or worried about negative consequences for speaking up.
I hope management will improve communication with residents, take reports of threats and harassment seriously, and work to ensure that all residents feel safe, respected, and heard.
Review from Apartments.com
Property Manager at The Arbor at Wayforest responded to this review
Thank you for your feedback. As we have previously addressed, our team has reviewed the concerns brought to our attention and responded in accordance with community policies and procedures.
Neighbor-related concerns can be complex, and while we... understand that not every resident will agree with the outcome, our responsibility is to evaluate information fairly and work to protect the peaceful enjoyment of the community for all residents. Because of privacy considerations, we are unable to discuss specific resident matters in a public forum.
Should you have any new information or concerns that have not already been shared with management, we encourage you to contact the office directly.













