West Oaks Landing Apartamentos

the apartment is roach infested!!!!!! They literally have a infestation and they do not care . Management is horrible . Maintenance Team is horrible they will come when they wanna come. they constantly send you emails about how rent is due but don’t ever take care there tenants. And if you don’t pay your rent on time they will lock you out . It’s so horrible. Especially the roaches part do not by a lot of food and if you do keep it in your refrigerator. The water is turned off. They upgrading... but the apartment is self . Do not think about moving here it’s not it it’s literally a nightmare. I cannot wait to move. Lee mas

If you enjoy roaches then this is the place for you. Honestly these apartments are disgusting. I’ve been dealing with roaches since the FIRST DAY I moved in. They tell you they’ll send an “exterminator” but the only thing the “exterminator” does is leave roach bombs that you can easily buy at Walmart. Mind you these bombs do absolutely nothing. My lease is almost up and I can’t wait to leave. From the roaches to the loud neighbors to the smell of weed seeping through the vents. The people in the... front office are clueless and i honestly believe they don’t care because they don’t live here. The only reason I moved here was to save money. I understand it’s affordable in today’s economy, but please save yourself the stress of having to stay here for 13 months! Lee mas

Trash everywhere. I took photos of the glass that has been on the ground for 3 weeks and told management about all my issues and she just looked at me and said "I just work here". Do not believe a single positive review. Management is rude and has no empathy. Trash is currently as I type this out in the middle of the street. Roaches in my apt and I've had it treated and started spraying mint oil spray which is a natural repellent doesn't help because all my counters have openings beneath them... for the roaches to escape. I've put in work orders for all of this. And I've lived in apts for over 20years at different properties and this is the first one I've ever written a review. Do not move here. It's cheap but you can do better. And if you don't believe me and you come here look around and ask some residents. Check the laundromat area where most don't work. Trust me its bad. Lee mas

From the start AC didn’t work I reported it around 4 and manager kept me with telling me someone would do something about it asap... I called multiple times because I was desperate for it to be fixed I have a baby and I couldn’t have him in this conditions. The manager was very rude telling me that she had told me someone would come already, after more than 5 hours later and no one showing up still. It comes to almost 10pm and no one was here but I couldn’t do anything about it because the... manager was rude saying she had already told me someone was coming in the worst attitude. Lee mas

I currently reside here and the only reason was because they were first available when I moved into west Houston. I cannot express to you how terrible the management crew is and how bad maintenance takes care of things. Roaches... constant issue simply because they do not exterminate as requested. Water leaks in bathtub from ceiling,... took 2 months for them to fix it and its still not completely stopped. The tub needs to be refinished now but im sure that is last on "THEIR" list.... A/C... issues... stopped working out of nowhere and maintenance cant fix it. ******NO HOT WATER FOR 3 WEEKS!****** the leasing office would not notify anyone or update us that the boiler needed to be replaced which is our RIGHT AS TENANTS!!!! They didnt even offer accommodations to help families on site. This is got to be one of the worst places I have ever come into contact with. I have already contacted the property owners. Been waiting 2 weeks to hear from them as well. DO NOT LIVE HERE UNLESS YOU ARE WILLING TO DEAL WITH COMPLETELY UNPROFESSIONAL OFFICE TEAM, NON-ENGLISH SPEAKING MAINTENANCE, OR DONT MIND BEING PEOPLE WHO ARE RUDE AND DONT LISTEN. Lee mas