23/7/25
If I could give this place a negative star, I would.
Do yourself a favor — don’t even think about moving to Woodchase Apartments.
This place is a nightmare. Here's why:
They will enter your apartment without notice. It’s invasive and unacceptable. No warning, no call — just in.
Bugs everywhere. Roaches. Gnats. You name it. Pest control is a joke, and management doesn’t care.
Water randomly shuts off. No warning, no explanation. It happens constantly — it’s a guessing game whether you’ll be able to shower.
The leasing agents are rude,... unprofessional, and dismissive. They talk down to you like you’re the problem.
And the cherry on top? They charged $1,950 for not giving a 60-day notice to vacate, even though the lease says they must provide a reminder — which they never did.
We even had to pay $1,316 for one extra month just to close out without getting penalized further.
We paid everything we owed, followed up in writing, and were still treated like an inconvenience.
This apartment complex is run with zero accountability and zero respect for tenants. Trust me — I wouldn’t recommend this place to a dog.
Avoid at all costs.
Reseña de Apartments.com
Administrador de la propiedad en Woodchase Apartments respondió a esta revisión
We're sorry to hear that your experience at Woodchase Apartments did not meet your expectations. While we understand moving can be stressful, we’d like to clarify a few points for the sake of accuracy.
Per the lease agreement you signed, a 60-day... written notice to vacate is required. We did, in fact, send multiple reminders about your upcoming lease expiration. If your plans had changed or you intended to move out, that would have been the appropriate time to notify the office, just as outlined in your lease. Our goal is never to surprise residents with charges, but to enforce the terms of the contract that all parties agreed to.
As for the maintenance concerns mentioned, we reviewed your service request history and found only two maintenance work orders submitted during your residency, both of which were completed. If there were additional issues, we strongly encourage residents to report them so they can be addressed promptly. We can’t resolve problems we aren’t made aware of.
Regarding unit entry, any necessary access to apartments is done in accordance with state law and community policies, which include proper notices for non-emergency maintenance or inspections. If you believe there was a violation, we encourage you to reach out so we can investigate further.
We take pride in providing respectful and professional service to all residents, and we regret that you felt otherwise. That said, following lease terms and community procedures is expected of all residents, just as we hold ourselves accountable to deliver quality service.
We wish you the best in your next home
