8/4/21
Good Stuff - Bad Stuff
We have lived here 4++ years and have seen it change. Preface: Prior to Boulders, we had not lived in an apartment for many years so, for all I know, all complexes are like this. GOOD STUFF: (1)The maintenance crew, though undermanned, is outstanding. Even for little things, they beam themselves to your door and have things fixed promptly. (2) Great location and access to shopping and services. (3) The people in the office try to be helpful and have evolved into being fairly friendly. However,... they are at the mercy of their corporate supervisors and have very little decision-making power. (4) If you like birds and interesting trees, this is the place. The landscaping is pleasant. BAD STUFF: (1) The residential culture / neighborhood is slowly declining. You'd think that regular and significant rent increases would screen some discourteous people out, but it does not. Simple rules (putting out garbage, speed limit, picking up dog poop, pit bulls) are not followed or enforced. Be very careful backing out and don't let your kids play near the parking lot.(2) Noise from 820, loud cars and motorcycles, Alley Cats amusement center, people partying at odd hours or playing loud music can be significant. By all means, don't get a place by the pool. (3) The gate is a joke and security is a growing concern.(4) Management makes odd investment decisions and investment is very limited. For example, getting into the laundry room (often dirty) after a rain is mildly irritating because it is often muddy or very wet by the door. A simple, cheap retaining wall would fix it. Despite increases in rent, there has not been a dime invested in our apartment itself after 4++ years - no carpet cleaning, no upgrades. However, they are painting the entire complex on the outside to enhance the outward appearance to prospective renters. Anyway, problems and issues have more to do with the residents than the management. It's OK - just understand the deal.
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Administrador de la propiedad en The Boulders respondió a esta revisión
Hello, We have tried to look you up in our system, however, we have not been successful. While we appreciate the honest feedback, we would like to apologize for the frustration you have been experiencing. We will continue to send out reminders to... residents, reminding everyone to be mindful of others. We will put emphasis on cleaning up after their animals, abiding by community rules, and respectfully keep the noise down during the evenings. We will also be sure to address the gate issue. Resident safety is our top priority and our goal is to make sure your comfort and satisfaction are met. Please reach out to our office with any other questions or concerns you may have. Best Regards, The Boulders Team