Promenade at Las Colinas

It was a very good experience for me till 2024. Due to change in managements I feel that they are loosing a positive things that should be done. And the cleanliness of the community is getting worse day by day.
Not conducting any community even after telling this feedback multiple times.

Encantada de pertenecer a esta comunidad de apartamentos el trato del personal de mantenimiento y de oficina el mejor y los apartamentos con una buena comodidad

The walls and floors are paper thin, you can hear everything around you, neighbors are noisy and inconsiderate. We had roaches when we moved in and had to get the exterminator twice to treat the whole apartment. The parking garage is super full so good luck getting a spot near your closest entrance without paying for a reserved spot. Dogs barking all the time. The street noise is loud even with windows closed. The internet router is set up in the closet of the master bedroom which is extremely... inconvenient and we get terrible internet service in the second bedroom (which is supposed to be our office). I like the layout of our apartment and the kitchen has good storage. However the cabinets and drawers are so cheap and multiple of our were broken upon moving in. I do like how close this complex is to the restaurants around lake Carolyn and the Toyota music factory. That’s pretty much it. Lee mas

So welcoming and helpful. Coming from California I didn’t know what to expect, but this community and building makes the transition so easy.

The experience was good previously but in recent times the quality and the standards has come down drastically. Not a great support from the leasing staff. Less Maintenance of surroundings. No community events. The team needs to review their approach in connecting to the residents.