16/6/25
Verified Renter
I’ve recently moved into this townhome and overall, I really do enjoy living here so far. The community is quiet, and the space itself is comfortable and easy to settle into. The leasing office staff has been helpful—especially when I’m able to visit in person. They clearly explained the amenities and move-in process, which made things easier in the beginning.
That said, there are a few things that have made the experience feel a bit frustrating at times. Since the property is managed by an HOA... , the leasing office is pretty hands-off when it comes to certain issues, which can be a little confusing when trying to figure out who to contact. For example, I had to deal with unexpected flooding on my third day here, and unfortunately, I had to manage it on my own.
On a positive note, the maintenance team has been pleasant to work with, and I appreciate their professionalism when I’ve interacted with them.
In summary, I do enjoy living here—the location and environment are great—but I’ve run into a few hiccups early on. Hoping things smooth out moving forward!
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Administrador de la propiedad en Summerwell Sunterra respondió a esta revisión
Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (346) 692-9388 so we may assist you in moving forward towards a resolution.