Post Oak at Woodway

Great location. Great security...efficient, cautious, helpful, pleasant and they follow protocol for entering the complex (name, license #, reason for visit) Beautiful location along the bayou. Great amenities.

I have been living in this complex for more than three months now, and I would like to say that the company keeps everything clean and tidy, responds quickly, and addresses any issues. The staff are polite and helpful, always ready to lend a hand. Well done, everyone—five stars. I highly recommend it.

There is the ongoing issue concerning the dog urine in the hallway and catwalk in building 7, 3rd floor. I was told that because it would need to be cleaned daily, that nothing could be done. Therefore, residents just have to try and navigate through and remove shoes inside my apartment. Also, notify visitors to walk carefully. This is a health issue. They know the owner of the dog, but are uninterested in fixing the problem!

It feels like our community has really gone down hall. The (one) grill we have (we’re supposed to have 2, is constantly broken or doesn’t have gas, the dog park is always a mess and often missing bags, and the elevator breaks often- and more than not we receive zero communication. The communication on site has been really awful.

Overall, my experience here has been very positive! It is an older community, so there are minor issues due to age. The biggest ones I have are the age and size of the AC unit, which is undersized for this 1446 s.f. so it runs constantly at 78-80 degrees. The other problem is the appliances. I've had issues with the washer and haven't used it since the first 2 weeks I was here. The coil stove is older and burns everything unless you constantly turn the heat up and down. The fridge tends to... freeze items on the top shelf, while produce on the bottom and in the drawers have moisture from the higher temperature and wilt or mold. Management is responsive, but maintenance's ability to diagnose is doubtful. My son is an appliance repair tech with over 15 years of experience. Over a phone call he immediately diagnosed the two issues with the washer, which weren't even identified. Overall though, it is a great apartment for the age and management is great! Lee mas