Oaks of Lewisville Apartments

Avoid at All Costs – This Place is a Roach-Infested Nightmare

Moving into the Oaks of Lewisville was hands down one of the worst decisions I’ve ever made. This place isn’t just poorly managed, it’s absolutely disgusting. The second we stepped in, it was clear the unit hadn’t been properly cleaned, inspected, or maintained. We had to file a maintenance request on day one, which speaks volumes. The smell coming from the kitchen was vile and relentless, no matter how much we scrubbed. I wouldn’t... even store dishes in the cabinets out of fear of contamination.

Roaches were everywhere! Not just the occasional bug, this was a full-blown infestation. We ended up throwing away our air fryer and blender just to avoid bringing these nasty pests with us when we escaped. It honestly felt like there were dead roaches embedded in the walls from years ago.

It’s painfully obvious they don’t do a proper walkthrough before handing over the keys, and the leasing office staff couldn’t care less. They’re unfriendly, unhelpful, and act like you’re a nuisance for expecting a livable home. We moved in during May and we give notice within 48 hours! That’s how bad it was. Paying the early termination fee sucked, but it was worth every penny to get out of that hellhole.

To make things worse, they brag about these "smart" locks on the front door like it's some sort of luxury upgrade. Meanwhile, the entire complex is falling apart and crawling with pests. Priorities? Completely backwards. Oh, and they sent emails expecting residents to replace the batteries in the locks ourselves, isn’t that what your understaffed maintenance team is supposed to handle?

This place is a joke. No amount of air freshener, cleaning products, or wishful thinking can cover up how awful it is. I wouldn’t recommend Oaks of Lewisville to my worst enemy. Living here was nothing short of a stressful, unsanitary, and infuriating experience. Lee mas

I just renewed my lease here and couldn't have done it any quicker. I love living here at Oaks of Lewisville and it looks like I'll be here for longer.

Great communication! Beautiful apartment. Hope I can move here asap :)

The staff is amazing, they’re compassionate, understanding and professional. I met Mya, Veronica and the property manager, all of them answered my questions and were thorough with there responses. The apartment I saw was nice, I really love the patio.

When I moved in over a year ago, I discovered a massive leak in my ceiling every time it rains. I'm talking buckets. Since then, at least 6 work orders have been opened and closed, yet the issue persists. This is definitely not worth the price hike.

I will say that the office ladies have been great to respond, just wish property management could actually get repairs done.