The Pointe at Vista Ridge Apartments

If you live near the pool, be prepared to get little sleep most night. The pool "closes" at 10PM, but no one cares to enforce it. Loud music, loud people, and zero concern for those around them. They're quick to send emails about smoking outside but have yet to mention anything about the pool nuisance. It is not worth the money. I can't wait to leave. I hate it here.

Love the community.Staff is friendly and very helpful.

The apartments are always kept nice and clean. Great place to make it your home .

I was a resident for two years here. I’ve just received my security deposit back, and therefore have no issue writing this review (that the complex has sent me emails asking me to write). My experience here was extremely negative. The apartment complex was bought by a new management company and that’s when it went downhill. First they shot rent up over $500. Parking is a nightmare here. So much so I often had to park on the other side of the complex. I had routine issues with maintenance. For... routine items, such as a toilet valve flapper, maintenance was often there same day. However for the major issues with the apartment, such as an active wasp nest living in the AC vents (yes I’m serious) it took me over 2 months to get even a semblance of a resolution. The resolution only came when it got cold enough to kill off the wasps. The other horrific maintenance issue I had was Air conditioning related. I was in a third floor apartment, and the AC duct work is so degraded that one bedroom didn’t get any air, and whenever I said something I was told “it is a old duct system. Sorry.” Again, I will stress this. THE AC BARELY WORKS AT ALL. MY BEDROOM WAS ROUTINELY 84 DEGREES IN SUMMER. The units are not well insulated, and because of this, despite having a 450+ electric bill every month (mainly just for the AC) the unit would not stay cool.

The windows also excessively leak water, and water damage is plainly visible around the windows.

There were routine issues with the entire complex smelling of weed.

Overall the complex is not clean either. The dumpsters are constantly overflowing. Yet, the complex threatens to fine you constantly for trash bags being outside at a few hours outside the allowed times. They are obsessive over it. ($40 per bag if I remember correctly)

They claim it to be a gated community, yet the gates never work. They would work for 3 days and be broken for 2 months. It was a cycle that never ended.

They are now forcing you into their community Wi-Fi as well.

If you do decide to move here, be very careful with Amazon/fedex/ups packages. They will get stolen. I filed several police reports over this.

There is only one redeeming thing in my mind here, and that is the general manager is extremely kind. If you can talk to him, typically you get somewhere. His staff however is extremely dismissive, and unresponsive. Lee mas

I loved living here for the first 6 months & now I regret moving here. Please look elsewhere. Rats everywhere, stuff gets stolen from the mail center, amenities only available during THEIR office hours etc.