Vista 121 Apartment Homes

1. They will tow your car even if it's been registered onto your lease.

2. There are roaches.

3. The people at the front office are completely unprofessional and petty.

The property is beautiful and well kept. The apartments are very spacious and the dog park is great. The office staff is absolutely wonderful as well as the maintenance man Julian. Maintenance is lightning fast and done correctly the first time. I've been living here 14 years and it's been great, and it's so close to shopping.

My car was broken into, and someone attempted to break into my apartment. They lied about $500 off the first month's rent and handed me a broken key fob on move-in day, then tried to charge me $10 for the battery when I brought it up.

Throughout my year-long stay, they tried every way to milk money out of their tenants. I paid rent on time every month, but when I was a few hours late one month, they charged me $200. They claimed they couldn't waive the late fee. When I tried to resolve this... issue they ignored my attempts to contact, tried to avoid speaking to me in person, and tried to lie about different things. This is the same treatment I have received every issue I have had. I gave lots of grace in the beginning but If I had known what I would go thorough this year at this apartment I wouldn’t have let it go so easily. If you are thinking of moving here you may as well just stay at the budget suites because people from there jump the fence, break into cars, and break into/attempt to break into your apartment. Look over the reviews of the past 8 years and you will see a history of cars and apartments being broken into. I wish I looked harder at those reviews. Multiple tenants have contacted the office to make the apartments safer and no progress has been made. On top of the exterior problems the inside of the apartment when we got it was not fully cleaned, old laundry was still in the laundry room, the floor had yellow stains, and the bath was still wet and we couldn’t shower for 3 days. the floor is cheap, it is not the nice vinyl they have in the office it is essentially a large sticker that is virtually impossible to clean.

The office staff are liars, rude, and intentionally ignore your complaints to keep the illusion of this apartment being high quality Lee mas

It crushes me to leave a bad review but I am honestly so disappointed. My husband and I just moved in and we were beyond excited. That was short lived once we got our keys. We were told that someone had gone through and looked at everything before we got in and if they did, they did a poor job actually looking. There is a huge crack in the drywall in the guest room. The guest room toilet was constantly running and making a horrid noise. The washer was filled with water that smelled awwwful. The... windows in the sunroom are uneven so I cannot lock the windows and they have a terrible seal and you can see the mold and staining in between the panes. The baseboard in the master bathroom was non existent (they fixed it by spray painting it LOL). The top left drawer of the master bathroom counter has nails poking out of them. Both of the bathroom sinks have rust in them. The laundry room light didn’t work. The grates in the laundry room (aka pantry) were DISGUSTING and covered in grease. AND we just found out that our dryer doesn’t work. Our washer was disgustingly filthy and I spent 2 days cleaning it and finally got it to not smell or look horrible to finally do a load of laundry and then to run the dryer 3 times on the longest setting and have soaked clothes still. I asked if we could get our own washer and dryer and they refused to let us do that. My husband has his first week of a new job and now has no clothes that are clean and dry to wear. I am thankful for maintenance coming in and fixing a lot of the issues. They did it within 2 days and they had someone come out and look at the windows and measure them out so I’m hoping those are fixed. Also, the storage in the kitchen is slim to none so if you’re a cook like me, be warned lol. The floor throughout the apartment is uneven and the carpet is so worn down that it feels like wood lol. I am so upset because I was truly so excited to live here. Everyone working here is sweet and will answer any questions but I am beyond disappointed in the quality of absolutely everything. I really wish we didn’t sign a long lease. Lee mas

i have had one lease here, not quite up yet. Bumpy road at first, then wonderful. I luv my apt....sold my house and moved in. Then, 9 months later, i have been dealing with Roaches, yes, roaches for 6 wks. I hear one thing from exterminator, and another from management. I should not have to buy my own spray and eat out because i dont want to look at bugs on my kitchen counter top while i cook. I am desperate to find another place to live. We haven't been a priority to get rid of these bugs. 6... wks yall. come on. Lee mas