13/8/25
Verified Renter
Not happy...moved into a dirty apartment that all the appliances were broken, and wasted a bunch of money, and now they "cant" let me move into a different unit that would suit me and my dog better even though I'm willing to pay whatever it takes.
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1 persona encontrada esto útil
Administrador de la propiedad en McKinney Terrace respondió a esta revisión
Hi Blake, thank you for sharing your experience. We're truly sorry to hear that your move-in didn’t meet expectations — a clean and functional home is the very least anyone should expect, and we regret that this wasn’t your initial experience.
We... appreciate your patience and willingness to work with us, and we're glad we were able to come to an agreement to transfer you and your dog to a unit that better suits your needs. Our goal is always to ensure our residents feel comfortable and supported, and we’re committed to making things right.
If there's anything more we can do to help with your transition or improve your experience, please don’t hesitate to reach out.
Thank you,
Toni Knearem
Community Manager