The Mark at Midlothian

I’ve lived here Florio years now and there are regular issues that continue to happen that doesn’t make the price tag match the apartments.

1. Listed as a gated community but the gated have maybe worked a total of ten days in two years and that not consecutive.

2. Maintaince issues- I’ve had a mouse issue for over a month they marked it complete even after never visiting the apartment and had to handle on my own. I’m on the second floor so probably multiple units.

Broken sink took over a... month to fix. When I called after two weeks the leasing agent Raine told me I could do it myself. It took another two weeks.

3. Pool has been down both summers this year was for 45 days at the start of summer. Last year it would get green and they’d shut it down for safety issues.

The neighbors are great and fun monthly activities. Maya is the only reason people stay, she is literally the sweetest person, listens and tries. Any of the other 29 agents they have cycled through aren’t personable and don’t seem to care.

Would love to stay another year but this place is falling apart and over priced.

Update: After 47 days with leasing continuing to never have pest show up and me finally laying traps. The mouse was caught. On Nov 7th pest control stopped by confirmed the infestation over a month from my initial maintenance request and needed to get their supervise. I have yet to tell the mark the mouse was caught 12 days later and still haven't heard anything. Lee mas

When first contacting Mya she was very prompt in getting back to us. The move in was so smooth and staying here has been nothing but amazing. Mya has been an incredible help to us.

My husband and I have lived here for about a year now and we love it. The property is beautiful. The staff though is what makes this place so awesome. They are so patient and understanding. Brandy is always willing to help out and give information at anytime. Kara is always around if you need anything and is always smiling ! Sam is always willing to answer any questions or handle any concerns you may have. Dolton is the best maintenance man ever! The only thing I wish could change, is if the... rules could be a bit more Enforced. If you move here , you won’t regret it ! Lee mas

Kara is absolutely AWESOME! I live on the ground floor and have a small yard for my dog, Brody. I came home from work and went to go outside like we do everyday and the gate was left opened by the landscapers. Brody promptly took advantage and bolted out to explore. I followed him on foot and then I lost him. I headed back to the apartment to get my car and called the front office. Kara answers, I told her what happened and she IMMEDIATELY jumped in the golf cart and joined the search. Brody... was found safe and sound, thank goodness. My dog is my baby, he is my family. And to know that Kara would take action so quickly to help him means everything to me. I cannot say enough great things about the staff here. It’s a great community. Lee mas

I’ve lived at multiple apartments over the years this one is by far the best experience. The office staff along with the maintenance guy Greg goes above and beyond to take care of you. Super nice people! Check this place out