Reserve at Tranquility Lake Apartamentos

DO NOT LIVE HERE. They will scam you at move out and charge you $130 for carpet cleaning even though it is against the lease that normal wear on carpet can not be charged to resident at move out.

They admitted to us when we disputed that the carpet looked great in photos and then sent us an invoice from a contractor saying there was black and brown stains and tack strip damage even thought that was a lie.

Live somewhere else with fair management.

This community is beautiful! The pool is best pool in the area! It. Is. Stunning. The office staff is great! The apartments are great sizes and they flow really nicely!

The property Grounds look nice. The apartment walls are paper thin and appliances are outdated. I would not recommend on the basis of how the company treats residents. My car was damaged by the property’s gate and they did everything they could to release themselves from liability. I could not move out fast enough. Rent at your own risk.

We are New Residents. We come all the way from New York. A very tiring trip. We chose the Tranqulity as a first pick. We seen the models online. It seem very nice,neat,clean. Also a very safe environment. As we approach the office to meet the staff. They were very unfriendly, the lady in the office tooks us for the first tour around the complex. As she was touring us. We noticed many unfixed and dirty things in the apartment. Make long story short. They handed us an apartment that wasn't fixed... or clean. And it had roaches. Awful. Then. You come to relax on the pool side and grill. And the grill is dirty and doesn't work. I don't feel welcomed and very uncomfortable. Lee mas

I have been living two years and I like it. It was very peaceful,quiet, clean and the administration had the facilities open and ready for the summer season. The administration changed. The pool was closed for three months in the spring. The emergency phone of the pool was not working, but hello, everybody has a mobile phone. Well, they open it and now the pool is closed again. They're not prepared for summer season. Something happened with the water, they said. We can't go to the pool areas to... have some relax sitting there because they lock the gates with chains and locks. And, yes we are paying for facilities that we cannot use. Lee mas