The Villas at Shadow Creek

Since the acquisition three months ago, management has overcharged on rent every month since.

Then, they closed my account for seemingly no reason. After days of calling, voicemails, and emailing, and hearing from no one, I was alone in my apartment when someone tried to force their way in. It was terrifying. Turns out it was someone from management. Despite my constant attempts to alert management that the apartment was not vacant, they had ignored my messages and tried to enter anyway.

After... it took that near break-in to get anyone in management to speak to me, they overcharged my account again.
When speaking to the property manager, he completely ignored my concerns and whined about Highmark and how tough he's go it trying to find people to hire. I wonder why.
I didn't know someone could be condescending and whiny in the same breath. It was unprofessional and embarrassing, to say the least. Lee mas

My experience here at The Villas has been great. Alexis in the front office great me with a smile and was very helpful from the first time I walked through the door and every time I had a problem she went above and beyond in helping me with my application and getting me moved in, she was amazing. I have really enjoyed living here the short time I have been here. Very peaceful and quiet. I would recommend this place to others.

The stairs and the entrance in front of your door way stays nasty, trash is left on the porch (late trash pickup).Calling in for a work order is a joke....don't come out or the order never done right or still needs repair or replacement

The gates are never working, the fobs barely have access to anything, cannot access the package room, packages are consistently stolen. For a newly renovated unit, there is far too much carpet. You can find newer, nicer communities with front gates that actually work for around the same price, if not CHEAPER, even within the loop.

Great complex. The maintenance people aren’t the best but are quick to respond. It is pretty quiet but there are a lot of tenants speed around the parking lots.