10/6/25
Verified Renter
I've been living in this apartment complex for some time, and while there have been some positives, my recent experience has left me very disappointed and concerned.
A major issue occurred when my trailer was stolen from the fourth-floor parking garage. I immediately contacted the leasing office. Cynthia from management was incredibly helpful and cooperative—she provided a video upon request, which I truly appreciated. However, I received no follow-up or support from any other manager. There... was no communication, no letter of acknowledgment, and no real effort to help us feel supported during such a stressful and upsetting situation. Despite asking for more information or security footage to help identify who stole the trailer, we got no response.
This incident makes it hard to feel safe or valued as a resident. We expected more from management in terms of communication, safety, and support. At this point, we’re truly disappointed.
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