4/7/25
Let me save you the money and headache.
Zero stars, if it were possible. I've only been here for 4 month and I can't wait to leave already.
When I first came to take a look, David, the property manager, told me about their move in incentives and how they had a lot of vacancies. Well, now I'm starting to understand why they can't seem to retain their residents and keep upping their referral and move-in incentives.
They allow their own resident's cars to get towed in the middle of the night and then tell you it's your problem and to... eat the cost despite it being due to their own miscommunication. Speaking of miscommunication, I was apparently supposed to get a call from the property manager for an update on a resolution to this issue (or lack thereof) and it never came. I had to track someone else down from the office to get answers. They contract with these towing companies to regularly patrol and scan their lots and get a kick back for each tow. Meaning that they are incentivized to prey on their residents and visitors under the guise of "protecting their lot." It goes to show you how they really operate after they give you the facade of a wonderful first impression.
Maintenance has also failed to resolve an issue with what smells like sewer gas coming up through the bathroom sink and getting pushed through the entire apartment by the A/C. After numerous requests, to get it taken care of, the final verdict was basically a shrug saying, "Welp, there's not much we can do about that."
The counters and cabinets in the apartments are cheap particle board that flake apart and have been repainted over and over to hide any damage. The cabinets doors are swollen from the layers of paint that have been globbed on during their "renovations." The exterior of the buildings are also falling apart with rotted out wood. Don't trust those highly edited photos on their website.
Save yourself the headache and towing fees. Do not live here or any properties owned and managed by Univesco.
Reseña de Apartments.com
Administrador de la propiedad en Plaza DeVille respondió a esta revisión
Thank you for your feedback. We understand how frustrating it can be to deal with a towed vehicle. In this case, the issue arose because the vehicle wasn’t registered through the pop-up link provided in the resident portal. Management took the time... to meet with you personally to explain the process and show how the pop-up is designed to help ensure all vehicles are properly registered. If you have any concerns about your apartment or need assistance with anything else, we’d love the opportunity to speak with you in person and work toward a resolution. Your satisfaction is important to us.
