The Escapade Apartamentos

Horrible staff they told us they lost our original lease and it was never pushed through and said we are now month to month to which we were okay with so we can move whenever but now that we want to move they *magically* found our lease and somehow we are on a 12 month until October we never signed up for that one (our original lease ended in August) it’s giving scam. Do not live here stay away. That is just the cherry on top plus our car has been stolen twice if you go right now to the... apartment complex even the front office was broken into we want out and they are holding us here I have to leave bad reviews on multiple sites cause no one responds to emails when I send them if we cannot get out we will call corporate Lee mas

These apartments are riddled with roaches. When I first moved in it took a month to get my mail key and my storage lock changed. The mail area is always a mess everyone's mail box is open and mail is all over the floor. I've found some of my bills just scattered. The laundry room are always messy and don't work properly. The apartment it self is not super bad but when things break it takes maintenance a while to come and check out the problem but doesn't fix it properly. For the price of these... apartments I wouldn't recommend anyone live here. Lee mas

This is the fifth time in the past month that I have not had Hot water. Last time it took them almost 5 days to fix it. Many people have no working air conditioner. New management does not care about fixing things. The carpet is loose at the top step of my stairs. I reported it over two weeks ago. They sent two people to look at it and it’s never been fixed. Yes, I have fallen down the stairs because of it. They will take your money but they will not make necessary repairs. These apartments are... not habitable in anyway shape or form. Run. Lee mas

Rent was charged 4 times to my account and no one has done anything to fix it. Spoke with whole front office and nobody helps out. Terrible customer service skills wouldn’t live here at all. 3900 dollars was charged to my account and have yet to receive it back.

Been staying at couple of different apartments throughout my military career and college life, by far this is the best customer service I've ever had. Alyssa was the front desk person that has been helping me through the process, as well as following up with many different maintenance issues with my apartment unit (she is definitely deserves a pay bump). I also have a Large German Shepherd and they are very accommodating with breeds and size. Great value for what I am getting!