Arielle Spring Plaza

My vehicle has been broken into 7 times since living here. They have stolen the wheels leaving it on blocks and have attempted to steal the entire vehicle multiple times. It was broken into twice the past week. Crime in this complex is out of control and management does absolutely nothing to address the issue.

This is the worst apartment complex I have ever lived in. The noise level is unbearable. Imagine trying to sleep at 1am and your neighbors are constantly throwing things on their floor so hard to it causes vibrations in your apartment. Imagine every evening after work when your neighbors come home you can hear them slamming their doors. Complaining about the noise level is useless. The front office will do absolutely nothing. They won't even send an email reminding residents of being mindful of... the noise level. The corporate office is worse, you can call them and leave messages, and no one will call you back. Save your money and move somewhere else. If you are looking for a place to call home, this is not the place, if you just need a place to lay your head temporarily, then take a chance on this run-down place. Lee mas

This is the 2nd Sunday that the pool has been locked with no communication sent out. I sent an email inquiring last week, but received no response. It looks like the person they hire to unlock takes Sundays off. This is a huge inconvenience, as the pool is a key amenity. It is often less than ready to welcome guests. It is either full of garbage from a party (see photos on Apartments.com), locked for no reason, has algae on the bottom, or full of people who don't live here, blasting loud, vulgar... music. They hired another courtesy officer and implemented wrist bands to combat these problems, but nobody wears the wrist bands, and the officer doesn't come when problems are phoned in. This is getting frustrating. Lee mas

Every weekend that the pool is open, large groups of people come, drink, and play loud, vulgar music. I'm not a prude, but when I can hear that music inside my apartment at 9:30, and it wakes my child, that's too much. The managers say we can have 2 guests, but nothing is enforced on the weekend. The pool gets trashed and is only cleaned once per week, so have fun swimming in dirt. Tonight I had to go down to the pool myself to try and get the people to lower the music, and I was threatened,... walked up on, and repeatedly cursed. I called the police. They said it is the apartment's job to enforce the rules. Awesome. That won't happen.

Speaking of noise, the walls are like paper and it sounds like a freight train over your head. My upstairs neighbor has an opposite schedule than I do, so it's super fun to get woken up 3 or 4 times per night. Even more so when my child gets woken up. I asked if I could transfer to a 4th floor apartment, and now I want to get AWAY from the pool, but they make you reapply, pay a deposit, etc.

The trash room on my floor has had the chute closed for the past 3 weeks. This means people just toss nasty trash bags on the floor. When I walk down the hall, I have to walk through clouds of gnats.

Bottom line is that I thought it was getting better with new management, but it appears I was wrong. I should be able to feel safe and live in peace. That isn't happening here. Lee mas

I recently moved into this apartment complex and I couldn't be happier! The location is convenient, the amenities are top-notch, wait until you see the massive pool!! and the staff is incredibly helpful and friendly. The units are modern and well-maintained, and the community atmosphere is welcoming. I highly recommend this complex to anyone looking for a great place to call home!