Trivium at Edgewater Apartamentos

When I first moved in a year ago the property didn’t have the best reviews. However the staff has really gone above and beyond to make sure we have a good stay. Maintenance gets taken care of quickly and they know us by name along with even knowing which apartment we’re in. They started doing events shortly after we moved in and while I’ve only been to a couple of them it was very nice to have a sense of community there. And yes they do fix the gate regularly now :)

Access Gates still broken on all entrances/exits since moving in April 2022.

Exterior building lights are not working to illuminate the property. Pet Waste station literally have holes in the can, so your dog doodoo doesn't even have a proper receptical or waste bags to pick up waste.

They hired a tow company to now tow at spots that are adjecent to some of the units garage and deemed them not "marked spots" decreasing parking availability after residents have parked thier since the... apartments have been built.

If your concerned about security the apartment is not secured, the gates don't work, the gym access's is not secure, open to the public, pool gates are not secured, and most importantly the cameras do not work. Lee mas

Bad management , they have terrible customer service , all my neighbors always complain
About service, the manager at office always closes her door they don’t show respect , I feel that they treated the tenants like they are staying free!!

This place needs to retrain or replace management. There has been garbage and rats all over property for months. Police are often called for various reasons during the night. Serious issues are not addressed. I would not recommend living here.

Very poorly trained management. Serious issues are not handled. They are rude when you are simply reporting an issue. Domestic violence occurs often, police are called yet nothing is done. Documentation is not performed when it should be. Owner should be more involved in handling ongoing issues. Corporate office is impossible to reach. Rats and trash are all over the property. I would not recommend living here at all.