19/6/25
Not as expected
I have lived here for less than a month. When I moved into my “renovated apartment” my air conditioner didn’t work (still doesn’t) the day I moved in it was over 80 degrees in here. My washer didn’t work. It’s almost impossible to get anyone to email you back. I never got a form to fill out about already broken things, I was never told how to pay my rent, I asked weeks ago where my parking spot is. I got a number and I’ve driven around the entire complex multiple times and I can’t see it... anywhere. Luckily there’s a lot of free spots by my place. The floor has a big dip in it and I’ve asked for my screen to be fixed and it’s still not. The swimming pool opened like the day after Memorial Day and then closed a couple days later and then opened again and is closed again. So the summer is in full swing and no pool. The area is nice but it’s not what I expected. Communication is key and there is very little here.
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Administrador de la propiedad en Stillwater respondió a esta revisión
We're very sorry to hear about your experience and appreciate you bringing these concerns to our attention. This is not the level of service we aim to provide. We’re currently reviewing your maintenance and communication issues to ensure everything... is addressed promptly. Please contact the office so we can personally assist and make things right. Thank you for your feedback — we’re committed to improving your experience.
