Bent Tree Apartments

As much as I wanted to leave a positive review for Bent Tree, the way my move-out was handled was completely unacceptable and disappointing. After being a tenant for three years without any issues, I expected better treatment. Unfortunately, due to poor communication from Bent Tree and being forced to move out without proper notification, I was charged a significant portion of my security deposit, with Bent Tree acting as if they were doing me a favor.

This experience has led me to decide that... I would NEVER recommend Bent Tree or any of their affiliated properties, as they clearly do not value their tenants. My time there felt like a movie that was great until a terrible ending ruined it—this is the best way to describe Bent Tree, which is truly unfortunate. Lee mas

This is the worst apartment complex management ever. They don’t care about you. They just want your money. The parking is horrendous. My neighbors smoked and the management team didn’t care. So much for “good neighbor”. No wonder they had a building CATCH ON FIRE and had to renovate the whole thing!

The good folks at the leasing office at Bent Tree Apartments have been friendly and helpful since I moved in. I want to give a special shout out to Rebecca who always answers the phone and makes time to put me at ease as well as getting me what I need. When I first moved in, I needed an accessible parking space and it was put up that day. Later, when I needed that parking space designated as belonging to my apartment, that was also handled quickly. I've needed some modifications to the apartment... and space, and I've never had an issue getting what I need when I need it. This is certainly not the case in many complexes, so I feel it deserves credit. Further, Bent Tree's maintenance crew are really friendly and efficient, and they always take the time to pet my cat or chat for a minute. My apartment had been empty a while before I moved in, and I felt guilty "pestering" them, but they were always super helpful and ready to get the job done quickly and efficiently. Even our garbage collection crew are friendly and helpful. They've caught me carrying out a bag and caught me at the door before to make sure I didn't have to walk too far. Recently, we had our lot repaved, and that's now lovely and pot hole free. The space itself is a fairly open floor plan, easy to navigate, very clean and well lit. So, I'm very happy and looking forward to renewing my lease for the second time this winter. Lee mas

I lived here for 3 years and I had a horrible experience. Best to stay away. I moved to a new apartment last year and it was the best decision!

I moved into these apartment in the beginning of January 2019 when the new management had started. I have a job where I get home around 10 and I end up having to park across the apartment complex because there is such little parking some of which is taken up by all the construction vehicles. There are nights where I have to walk down 29 because it’s the fastest way to get to my apartment. When I moved in I was told the gym would be out of service for three months because of renovations it’s... December now and still who knows when it will open. I paid for the new renovated apartment and I have had multiple things brake my dishwasher has overflowed twice, two of my doors don’t close properly, my toilet and shower have broken twice. It’s a mess and now they are doing renovations to the outside of the complex all at once, which means you get one or two workers working on a building at a time so no progress is made. They have been working on redoing the paneling in my hall for 3 to 4 weeks and there’s still parts covered in only paper. They are redoing windows with only a days worth of notice so if you have animals you need to find somewhere for them from 9-6 for two days and you can’t be in your apartment between those times. All these renovations have been going on since I moved in. If I would have been told all this was going to happen I wouldn’t have moved in. If you want to live here make sure it’s after all the construction is done because it’s really just a pain Lee mas