Tysons Glen Apartments and Townhomes

1. We were deceived to this place when we were in midwest. We were told the unit is quiet. But from the day we moved in, we had to deal with constant and high level of noise from hwy 495, 24/7, EVEN WHEN the windows are completely shut overnight when we slept. We complained to the landlord many times, and we notified them that we wanted to move out through an attorney's letter. The landlord insisted that we have to pay them about $6000 penalty if we move before the lease expires but we can move... to a quieter unit free of transfer fee ($700 otherwise). When I finally found a quieter and same sized apartment in the same neighborhood, I called the staff who deceived us about the noise level of our current unit for a transfer. But, (1)She doesn't honor the renewal increase in our current unit (on the electronic lease) of about 6.5% rent increase for current tenants, and instead she wants us to pay about 21% increase for prospective tenants. (2) She doesn't honor upper management's offer of free transfer fee and insists that everyone has to pay $700 to transfer no matter what. (3) Moreover, she insists that every unit has to be painted all over though I request not to due to my pregnancy. Then, I immediately told her that it's impossible to work with them, I will not seek transfer anymore, and I will not renew the lease. But when I inquired about how to get the security deposit back at a later time point, they pretended that they never knew that we will not renew the lease, and they insisted that we owe them $5000/month for auto-renewal, which is twice as much as one month of renewal monthly rent. If you are lucky enough to find a quieter unit with them, be aware that their lease term may increase overtime. For our case, 13 months for the first year, 14 months for the renewal.

2. Due to the recent significant rent hike for current tenants and even higher rent hike for prospective tenants, the vacancy rate in the neighborhood shoots up since May 2022. But even before that, the move-out rate seems really high. We moved in July 2021. There are four units on each floor and all three neighbors on our level moved out in 6 months or so after we moved in.

3. When the power went out for two days in August 2021, we had to book hotel stays because there’s no lights in the hallway. The landlord calls the apartment complex luxury but they are too frugal to put emergency lights in the hallway at nights when power was out and it was completely dark.




Lee mas

I remotely rented this apartment 2 years ago while I was in different state, my friend recommended me this place. When I first moving in, I drove from a state thousands miles away, Angelique stayed after hour to sign me in, so that I did not have to stay in hotel. This property is clean and well maintained, since I moved in they upgrade windows and balcony rail. The last building I lived (south of Mohegan drive) is well designed, I can barely hear any noise from neighbors. Maintain issues... usually are promptly addressed. Staff are friendly, property manager Angelique is nice and very helpful. One of my tax document was delivered to my old address after I moved out, they held it for me and called me a couple of times to notify me. One thing not ideal is that AC units outside of building are loud. Lee mas

DO NOT RECOMMEND. management is bad. this place is a money trap. they don't do what is listed in their advertisement. Go to another place than this place.

stay away from this place. worst place to stay. the admin is very bad. they just care about your money and that's all.

The only reason we stay here is because they have a great pet policy since only a few apartments allow dogs over 50 lb . The people working at the leasing office are rude, have ZERO empathy, ZERO customer service, and an arrogant attitude. They never recognize their mistakes. Every time we have a problem, it's a nightmare going to that office. They do not care about the tenants. Additionally: Since we moved in they told us that the gym will be "upgraded", a year and a half later that hasn't... happened yet. The dog park receives ZERO maintenance, it's more deteriorated with every season. We can hear loud noises from the neighbor living above us, in the middle of the night or at 3 am. This past summer the pool wasn't cleaned properly, it was dirty all the season. Plus, we have experienced many power outages. NEVER use their website for automatic payment, for us it didn't work once, and they didn't let us know until we got a lawyer letter for eviction, they don't manage those issues properly. Positive side: beautiful people live here, it's a very friendly neighborhood with a strong dog community. The green areas are regularly taken care of by contractors, and cleaning service cleans the building every other day. The layout of the apartment is fair and the price of the rent is similar to others in the area. In summary, many people are living here because there is no other choice at the moment or they are thinking to move in the next opportunity they can. A recommendation would be to change the management of this place, they are ruining this complex. It could be a wonderful place to live. Lee mas