Townes at Herndon Townhomes

Townes at Herndon is a nice, quiet community within walking distance to the main Herndon square and the W&OD trail. We had a number of issues upon move-in that were frustrating, but they were mostly fixed by maintenance soon after.

This is a very clean and safe area. People are mindful and respectful. No Noise, No fights, No excessive socializing as people are all professionals and spend most of their day working or taking care of their matters.

The location and layout of Townes at Herndon are solid, and until recently I appreciated the relatively quiet, well-maintained setting.

However, my overall living experience has been overshadowed by the forced rollout of invasive smart home devices that collect data and introduce new surveillance and access systems—without tenant consent.

The community is now installing these devices in every unit and intends to charge residents $35/month for them on renewal, even though the original lease... made no mention of this change. Units also lack privacy deadbolts, meaning management already has full access at any time.

As someone who works in cybersecurity, I find this deeply concerning. I value my privacy and autonomy in my home—and this rollout has taken both away. I hope the company reconsiders the long-term consequences of prioritizing vendor partnerships over resident trust. Lee mas

Overall great maintenance staff if anything needs to be repaired - even if it’s an emergency, they will come right away no matter what time it is.
Management always sends notifications on new things coming or changes by email and paper so you will always be notified. Great service

We have loved living here so far, the property is amazing with the Reno they did and the maintenance of it is amazing too!