22/4/22
One Month of No Heat- Broken Promise of Reimbursement
Rent at your own risk. While most of my time here was pleasant, quiet, and convenient, and would have likely warranted a great review, the management company showed that they have little to no regard for their tenants. The entire complex was without heat for the whole of February, during which time they were slow to provide space heaters to such a degree that after several days of no heat, I had to purchase space heaters and heat my apartment. It was very costly, and I was forced to heat my... apartment for an entire month with electricity. The regional manager, in email, promised the residents that they would reimburse us for our cost and compensate us for the loss of use of our units, which as of late April, has not yet occurred. While the staff here on the property are kind and willing to listen, they cannot help or assist. This pains me to write because it is clear they are trying their hardest interfacing with regional. This company is unable and unwilling to follow through with the promises given to its residents in writing. I have sent countless emails and communications, all unanswered. I am leaving my unit having had no heat for a month and several hundred dollars of unreimbursed expenses, and an abysmal taste in my mouth. I wouldn't trust myself or my property here; even in an emergency, it is clear you will not be taken care of.
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