The Belvedere

If you answer yes to any of these questions, move elsewhere. Do you want an accurate rent bill? Want a responsive leasing office/team? Have your maintenance requests filled in a timely manner (within a week or two)? Do you want the property you live on to be clean/properly maintained (drive through the complex on any given day for reference)? The property started out great but once bought by Pegasus Residential, the property has gone significantly downhill. Of course, the only issue we don't... have is taking my rent payment. That system is flawless. Lee mas

This place is a mess. Ever since Pegasus took over it went from a nice upscale community to pure trash. The office staff is unprofessional, out of their depth , do not know basic laws regarding renters rights . They do not answer calls or emails but send lots of threatening emails. The dumpster is always broken forcing residents to put their trash outside of dumpster with the threat of fees from management . We pay for the compactor every month so it should work. . There problem is not our... problem. The pool is closed more than open due to the people that now reside there . Residents bring all their friends and family every weekend essentially making it a public pool . I have even been told by a non resident she has a friend that lives there and she brings her kids to the pool every weekend WITHOUT the resident present . The gym is trash and has not been updated in years and full of underage, unsupervised kids on the equipment. A non resident was found asleep in the “ secure” password protected gym and it was almost a week before residents informed . Swat took over my building looking for a criminal on my floor and threatened to break their door down with no regard to residents with attached walls. Management was informed and zero follow up. They have an open dumpster beside a building where people put their trash, surely health code violation as it attracts rodents. They advertise a sport court- there is no tennis court , basketball court etc on the premises . The “ walking trails” are a sidewalk around the property that is uneven and cracked. Major safety hazard . You have to park several buildings away if you get home after 6:00 which is unsettling with the daily blatant crime going on every day. Yes the office has been aware. They have not power washed the buildings for years and the breezeways are filthy. I stopped having guests over after a friend commented she was shocked I lived in low income housing. She was more shocked when I told her my rent. Everytime a negative review is posted you bet a positive review about the staff is posted as they ask residents they know to do so . The worst part is when the “ professionals” in the office send emails it is full of misspelled words and not articulate. Do not rent here ! Lee mas

Poor management, and nothing but money hungry ownership. Trash is consistently overflowing and the office sends out regular emails blaming tenants instead of fixing the issue. Pool is often closed, and again management sends emails that are blaming the community instead of being proactive.

Sought guidance from the office because we admittedly missed our deadline to provide notice to vacate but they were less than helpful in providing us good information so we could make a well informed... decision moving forward.

Difficult to get in touch when you need to but as mentioned,they are quick to send nasty emails to the community on their time.

Good location and there are certainly worse communities but ownership and management are absolutely awful. I would not recommend solely based on how they seem to *not* care about their residents so long as they get paid.

And be sure to pay rent BEFORE the 5th of each month because they will sue and add lawyer fees without notifying you first. Lee mas

No one would point me in the direction of the leasing office, they never answer my calls, when I went to apply for a unit the supervisor and “some other people” are gone. I was unable to even sign a lease here, let alone will I ever even bother trying to contact the leasing office.

TONS of roaches and criminal activity. NO help from the leasing office, my property has been damaged 5 times by the criminals in the parking lot and the leasing office does not care.
STAY AWAY 0/5 stars.