Chapel Lake Apartments

Expensive. It’s okay not the best. Roach problem. Weird neighbors.

Paper thin walls. I can hear my upstairs neighbor while in my bedroom doing their business in their bathroom. Things constantly braking and having to call multiple times to get it fixed. If you love noise and having to do repairs this is the place for you

I liked this place when we first moved in, spacious apartments, trees all around, a small playground for my daughter, and plenty of pet waste stations for my doggy. On the down side we're close to the Naval Air Base so there are jets almost daily and they have a very strict towing policy, often without warning. We didn't know VA required any kind of car inspection and our car was towed while we were in MI visiting my Dad in the hospital after he had a massive stroke and nearly died from... complications. A large towing bill is just what I wanted to come home to,

August came, and so did the roaches. It's Mid December now and it looks like maybe they're finally gone, but this had been an incredibly frustrating and disgusting ordeal. I have been asking to speak to a manager for 6 weeks now but still nothing. I had a huge roach crawl up my back while watching a horror show, and that freaked me out. Getting ready for bed one night I look over and see one walking across the wall right above my bed. When we turned on the lights in the kitchen at night there were at least 20 roaches that scattered. Just a few days ago my husband found a dead roach that had somehow gotten into what we thought was a sealed bag of snack mix. He found the roach when he started chewing. The week before that I found one floating in the boiling water in my electric tea kettle.

We have been living with roaches in our dishwasher, in our dryer, in every room of our house except thankfully, my daughter's bedroom. She now thinks squish the cockroach is a great new game. Through all of this my family and I have tried to be patient and understanding, every two weeks we have contacted the office and asked for the exterminator. We put all food into plastic totes, deep cleaned, had the leaky water heater replaced. I think the only reason we're finally not seeing them everywhere is simply because it's colder out and we don't turn the heat way up.

Once we hit two months of dealing with the infestation we wanted to talk to a manager for some type of compensation for dealing with this disgusting problem. It's really hard to get to sleep when you just saw a roach right above your pillow. The office has told me they know our apartment is not the problem, someone near us is, but we certainly get to deal with all the incredibly disgusting parts of having a roach infestation and management clearly doesn't care about how it affects your life and family. Lee mas

I can't stand being here walls are paper-thin you can hear the conversations that are being had on either side of you people below you if they have kids feels like there on your head.
Forget taking a shower by yourself if your neighbors taking a shower at the same time you might as well be taken one together. Daryl talked up there Park so well but all it is is a rust bucket that they recently painted over so hopefully your child has a tetanus shot. Most of the staff is very friendly

The two star is only because the staff here is great and I don't want them to suffer from this review much. They were extremely helpful in every step of the way.

Since moving here, the car spot we pay for (extra charge for second car) has people randomly parking in it. We called the Tow Company and they are the worst to deal with. I felt so bad for the dumb car parked in my parking space I wrote them a note instead. I have no idea why the apartment does business with such a poor rated company... .

Second, noisy. Jet noises and loud car. I have never lived anywhere that was built so bad that when a jet flies over, it feels like someone just bombed the house. The noise is super loud, they need to invest in double windows or noise reduction systems because its terrible. Jets flies day and night, you have no control because you signed a waiver. Loud car lives around the corner and whenever it comes into the parking area, it wakes everyone up. Nothing we could do. Get earplugs if you move here.

Third, they charge for everything. They have an automatic payment system that is setup for convenience but charges you 1% fee. Most places give you a discount this place charges for everything! Water, sewer, trash and your electric bill and renters insurance (asks you to cover the building also, which most apartments don't require that since the owners have their insurance for the that).


If I could move the people here to a better location, it'd be a great place. However, I would not reccomend it and not renew my lease with them. Lee mas