Sparrows Point Townhomes and Apartments

Sparrows Point is a great place to live. The office mgr Tara, and Nick in the office are both kind and always attentive to any concerns. The Maintenance team is the best, very professional and quick to address any issues. Mr Randy has been awesome all 6 years that we have lived here. The office communication is always on point, directly and throughout the community, showing that they genuinely care about the residents. The community is clean and well maintained. Overall, this is a great place to... call home. Lee mas

The walls are very thin You could hear the neighbors talking or doing anything. You can hear everything in the house from one room. It’s horrible!!!!!!!!!!!!

I absolutely love Sparrows Point! I moved in last October to a 1bed/1bath renovated apartment. Before I moved in any of my personal things I sprayed the perimeter of the whole apartment including outside. I have had maybe 2 bugs in my apartment the entire time living here and they were dead already. A few months ago, I had a leak in my kitchen and the wall was starting to look really nasty. I contacted maintenance and they came in the next day to look at it. It took maybe two weeks to get it... fully back to normal as expected since they had to paint the wall over again. I was very happy with how quickly they came out and fixed the problem. Overall, I love living here and it is a very nice community. My only complaints are the laundry rooms are really dirty and could be wiped down more often. And when it rains the sewers get filled quickly with leaves, debris, etc so the water does not go down as it should. These are both manageable and I would still rate Sparrows Point 10/10. Lee mas

My lease is coming to an end so I figured I would leave an HONEST review of my experience here at Sparrows Point. I moved in May of last year. The first day - move in day, my air conditioner was broken. It was 84 degrees in my apartment. The rental office offered me a in-window unit but maintenance told me they didn’t have those on property. After having the maintenance men lie to the property manager about coming to apartment and fixing the air conditioning, it was fixed.... 10 days later. Also... , on the day of moving there was a leak under my bathroom sink. It ruined my brand new bathroom rugs that I had just put down. When maintenance arrived he blamed me for the big of a mess because I didn’t go under the sink and turn the water off. I knew on my first day that this wouldn’t be a good experience and if I could’ve gotten out of my lease then, I would’ve. So much has happened since then, I promise it’s been a situation like every month. In September, the hot water in my shower stopped working. Maintenance came out and left a note saying more work needed to bring e done at a later date to be determined by the rental office. Months went by before anything was done and it was only done because I reached out again. When I did reach out, all maintenance did was copy and paste my description of the work order in their notes and mark the work order completed. No one came out, no one fixed anything. I was literally having to fill up bowls of hot water in the kitchen and pour it in my bath tub in order to take a bath. Again, I had to reach out to the property manager to get things done. I won’t sit here and go through every problem I had while here but I will point out the important ones. I will also say that there was times where maintenance responded in a timely manner and got things done. I will also say that the CARES TEAM on this property is AMAZING!! They were literally the only ones that offered me a gift when I first moved in for all the trouble I had went through. All I ever got from the property was an apology.
I read the other reviews before posting mine. And it’s true, they do have dog poop bags but I’m not sure that they are used. There is poop EVERYWHERE!! I have complained about it before and a memo was sent out but no one ever cleaned the poop up and the problem hasn’t changed. I would also like to say that the pictures the young lady posted of her apartment are ACCURATE pictures. Lee mas

My family and I love living here. I wouldn't take some of the other reviews to heart. They renovated every apartment and townhome in the neighborhood. We fell safe here as they have brought security in while dealing with the outsider issues. We have no bugs and I haven't heard or seen anyone complaining that they have any either. The staff is willing to work with you and do everything that can to help. Maintenance always responds in a timely manner and they also do a great job of keeping the... complex clean. Lee mas