Chateau Woods Apartamentos

Chateau had been a good experience with paper and move in process being smooth and fairly quick. Have enjoyed the building and our apt is what we were looking for.

Absolutely worst experience ever. I have been renting for years and this is by far the most unresponsive team I have dealt with. I had to break my lease as I bought a house, I of course paid the lease breaking fees. A month later I get a bill with ADDITIONAL RENT charges and other unexplained charges even after getting the apartment professionally cleaned. I tried to reach out to their Leasing agent MULTIPLE times over email as well as the owning company but no one is willing to respond and... explain the charges. Stay away unless you want to be overcharged without explanation when you leave!Absolutely worst experience ever. I have been renting for years and this is by far the most unresponsive team I have dealt with. I had to break my lease as I bought a house, I of course paid the lease breaking fees. A month later I get a bill with ADDITIONAL RENT charges and other unexplained charges even after getting the apartment professionally cleaned. I tried to reach out to their Leasing agent MULTIPLE times over email as well as the owning company but no one is willing to respond and explain the charges. Stay away unless you want to be overcharged without explanation when you leave!

Absolutely worst experience ever. I have been renting for years and this is by far the most unresponsive team I have dealt with. I had to break my lease as I bought a house, I of course paid the lease breaking fees. A month later I get a bill with ADDITIONAL RENT charges and other unexplained charges even after getting the apartment professionally cleaned. I tried to reach out to their Leasing agent MULTIPLE times over email as well as the owning company but no one is willing to respond and explain the charges.

After I submitted a Google review, they reached out asking for bank statement to prove rent payment. It's been more than a week I shared the documents but no response yet despite several follow ups. Seriously the worst most unprofessional group of people I've ever dealt with.

Stay away unless you want to be overcharged without explanation when you leave! Lee mas

Hello I moved in a few months ago, and I really like when I meet the people here in the lobby or elevator. Every one is very friendly. And the community itself is quiet.

So far so good, lots of noise comes through closed windows and doors, lighting is somewhat lacking overall. Other than that we are happy with our move so far

So many issues to move into this apt from the application stage to signing the lease & actual move into the apt. But 1 person stood out thru this whole ordeal & followed thru with promises & corrected the multiple problems-onsite property mgr, Lorenzo. He is amazing & should get a raise. Small issues could have been fixed remotely & in a timelier manner. Instant problems with the application process (used apply now button directly on prop. website) to signing of the lease to maintenance... concerns-nonstop hurdles to overcome just to get to an actual legal move in after the 3 tries. Coverage while Lorenzo was out proved wrong. One emp told me something potentially illegal too. You NEVER tell a new tenant to take possession of apt without a completed lease signed by both parties. Maint. requests that were said to have been submitted were never done. Actions speak louder than words. Definitely holding off referring coworker to apt community until I see how Sack Mgmt responds. Lee mas