AutumnCreek Apartment Homes

They do not follow up to emails/calls. Once they do they are very rude and not very well to work with.

I've lived here for almost 11 years and I've never had a serious problem with any of my neighbors. Until my current upstairs neighbors moved in, that is. I've sent three emails to the property manager over the last four months complaining about the noise they were making and I was ignored each time. After getting no response, I followed up with a phone call. The property manager was very rude. She confirmed that she had received my emails, she just wasn't going to do anything about it. The one... time I ask the property manager to do her job and, you know, manage the property, she refuses. I would not recommend living here. Lee mas

The maintenance staff is very quick to respond should you have any issues. The grounds are kept clean and beautiful looking. The property manager is wonderful & friendly. This has been the best complex I have lived it. I feel safe here, it's quiet, and close to the mall/restaurants. I always enjoy the community dinners they provide for us. I would recommend Autumn Creek Apartments and the management team of Gold Leaf Development are wonderful.

I just want to say that normally I'm not someone who would ever leave a bad review, but in this case my experience with the apartments went downhill during my time there.
The apartment itself was pretty nice for the price point, however the fitness center has taken a turn for the worst with the machines frequently out of service and the cleaning wipes always out of stock.
My biggest issue, though, was the fact that the leasing office was almost impossible to work with. I would call and leave... messages, I would email, and they would never respond. I usually ended up having to leave work early to go into their office whenever I needed something. This was particularly problematic when a washer issue caused my apartment to flood, and the leasing office wasn't helpful in scheduling follow up to take care of the issue. Another issue occurred when the maintenance staff lit the pilot light in my fireplace (as I requested) but didn't turn off the switch so my apartment was 96 degrees when I got home from work. I contacted the leasing office to let them know what happened, and I never heard anything back. Those were just a few of the issues I had in my last year living at Autumn Creek. After the last year, I cannot recommend these apartments. Lee mas

This was my first apt after graduating university. It was really lovely, maintenance was quick to respond to any issues that arose and appliances worked excellently. Community events were something to look forward to and my neighbors were very polite.