Springdale Apartments

They have ignored my 2 month long complaint of an animal larger than a mouse in my ceiling. And there ended up being a dead raccoon in my ceiling as well. I haven’t slept through the night in two month. And they have ghosted responding and have ghosted the exterminator. Don’t rent here.

I went through the process of applying for one of their apartments and paid the $25 fee and received a response that more information was needed and to reach out. I did that and never received a response, effectively taking my $25 with no follow-up, explanations, etc. I was warned by someone to avoid these places, but I need options, and they had like 20 open apartments according to their website, so I went for it. Should've listened to the advice I was given. Either they don't have these... openings, or they don't care to lease them. Lee mas

Apparently under new management since April 2023 - will offer a quote, after you fill out the income section of the application they adjust the rent price prior to your payment! They just want to max out your ability to qualify! (Make as much as possible from you where you barely qualify) Office staff very unorganized; hopefully improves as they adjust - I had to take a hard pass on the place. Assigned parking would have been great!

My boyfriend had already lived in these apartments for a full year. This year I decided to move in with him. To get a jump start we went to the leasing office in April, gave them all the needed paperwork, to just add my name to his lease renewal. After 3 months, over 10 calls to the leasing office, lies about them waiting for my background check, and them loosing all my paperwork, I was finally added. Now we are struggling with maintenance requests getting marked as completed in our portal when... no one has come out and looked at the issues we are reporting. **UPDATE** they came and fixed what was wrong which was our garbage disposal but left the sink running for at least an hour after they had left. I came home to water all over the kitchen floor. Maintenance tried saying it was not them, that it HAD to be someone else. But I was at work, and so was my boyfriend. Just ridiculous. The apartment itself is nice, and in a great part of Waukesha. But this management company needs to step in and help the property manager because he cannot keep up with office and property issues. Several issues with the heat. When I first moved in it was always 80, not matter how low I'd turn down the thermostat. Called, and the HVAC company they use said a valve was shot. Assumed they fixed it, and it cooled down to mid 60s. Then when the storm hit, it dropped down to about 50s. Had them come back, and they now said it was shut off. Now it's turned back on, and very hot again. Pool has been closed since my boyfriend has been here, so about 2 years, there is no club house in site. Stopped doing laundry here. Laundry is located in the basement with poor lighting, 3 washers and 3 dryers for a whole building. If all 3 are going at once, you'll come back down to water and dirt EVERYWHERE. They never clean the laundry facility, so it just feels gross. Yes rent is cheaper than most places here, but it's not worth it. Lee mas

These apartments are complete trash! Rented last summer 2021, never had the pool open. This place is disgusting, would NOT RECOMMEND to my worst enemy! Place is a dump!