8/13/25
Epoch and the staff at The oaks on the lake
I loved it there for 3 years. Then they decided not to renew my lease for a fourth year because they have a leasing agent that is rude and doesn’t know how to be respectful and polite to the residents. She doesn’t take advice or suggestions because she knows more than a 75 year old who has worked in customer service for over 50 years. Because of this person they literally put 75 year old widow to the streets by a certain date. Epoch Management is also a disrespectful management company. They... allow their employees lie to the residents and allow them to be rude and disrespectful. They will walk by a resident and not acknowledge them…even if you don’t remember their name just say”hi, how are you remember we are here for you”!
But they are not there for the residents, they feel we owe them for allowing us to live there when in reality they are there because of residents. The leasings are rude once you sign.
Oh by the way the agent that could not take advice or suggestions was promoted..remember she had me thrown out and I am 75 years and a widow…perfect example of selfishness and disrespect.
Do not rent an apartment from a community managed by Epoch!
Review from Apartments.com
