3/31/25
They do not return calls after you sign the lease
We made our last payment and they cashed the check but forgot to apply to our balance and then sent us to collections. After multiple calls and some not so nice messages I left Angelina called me back and said the manager or the asst. Manager would call me back. I have repeatedly called no answer and no calls from management. I will tell other issues on a daily basis until they call me back.
Review from Apartments.com
Property Manager at Palm Grove Luxury Apartments responded to this review
Thank you for bringing your concern to our attention. Our team strives to provide excellent service and apologizes for any confusion or delays. Please email us directly at palmgrove@thompsonthrift.com so we may provide personalized support and... address this matter as quickly as possible. We look forward to hearing from you.