Vintage at Plantation Bay Apartments

4 stars
We had a great experience at Vintage at Plantation Bay! There were a few issues upon move-in but management immediately addressed them. All in all a great experience! I would not hesitate to recommend.

The maintenance staff is wonderful especially Dino! As a resident here, anytime I’ve had an issue and Dino is the maintenance man to fix it, he fixes it the first time and he explains what he has done if I have any questions! The office staff is very friendly and helpful and always available when I need them or calls me back if I leave a voicemail! Ana and Stacey have been very helpful to me all the time!

A very nice apartment with amazing amenities. The of the staff members especially Ms Ana were warm, friendly, and professional. Usually the applying process is a chore, but Ms Ana went the extra mile to make it easy and smooth. I couldn't speak highly enough of Ana or the luxurious apartment and community I am now a part of.

I can’t count on both hands how many times I’ve had multiple maintenance issues. Granted, I’ve never had a maintenance issue go unaccounted for, the issue is how OFTEN I have to call about the same issue — in multiple units. For 1, I agree with everyone about the stray cats. Wouldn’t be an issue if you didn’t get charged for the stray cats getting into your trash can and spreading garbage around. For 2, lots of roaches. Every other day I sweep out at least 10 dead roaches despite having pest... control come to my apartment multiple times. For 3, 4, 5, 6, AND 7 I CANT COUNT HOW MANY TIMES I’VE HAD TO CALL ABOUT MY AIR CONDITIONING NOT COOLING. Wouldn’t be an issue if this was the north, but even in mid October it’s 80+ high temps outdoors, not to mention the extreme temps in the summer. That’s the most frustrating part. To have to deal with all the other issues this high priced community fails to fix, but to come home on a regular basis and it be 80°+ indoors? None of the buildings outside of the section where the office is have been pressure washed in who knows how long, so the exterior is filthy. The gnats. The biggest pest the apartments have. Fed by constant garbage disposal issues. The only thing I look forward to is the end of my lease. Read More

The management is unhelpful at BEST.
The trash service is a joke... You pay $28 a month for a service that changes rules without informing the residents, then decides to change fees without warning or justification.
The grounds are disgusting, and don't even get me started on the dumpster.
There are stray cats EVERYWHERE (a problem I have brought up to management, to which I was oh so politely told that if they weren't bothering me, then it shouldn't matter). Oh, did I mention that when the... MANAGER was promoting this place, she made sure to make it clear she had a zero tolerance for stay animals????? yeah... right.
I was supposed to be pro rated in my apartment, which I was up front... then got charged the extra money in my next two rent charges. When I brought this up TO THE MANAGER, she asked me if we were going to be having problems, or if I was "going to actually pay it this time" word for word, her exact phrasing when I asked.
They are a pet friendly location, but they do not enforce any sort of clean up. The small pet park they have is always covered in dog poop, and I have stepped in dog poop THREE times just in the last two weeks I have walked across the grounds to check my mail. This is ALWAYS an issue.
They say they have a zero tolerance policy for abandoned vehicles, but in the short time I have been here, TWO have been left abandoned in front of my building. I notified the management, AGAIN, to which their response both times was "Oh yeah. We noticed that." And never did anything about it.
Oh. And don't ever try getting a hold of them by leaving a message on their phone system. They NEVER call you back.
When I came to this complex, they assured me that their residence were their to priority, but they are disorganized, unprofessional, disrespectful, and absolutely unqualified for their jobs.
You could not pick a worse place to live. Read More