Twin Lakes

Since moving into this apartment in May of this year I have had nothing but problems and mind you its now just August. First prior to moving in I was getting some form of contact from them everyday hounding me to make sure all the paperwork was completed. But after moving in and trying to contact them regarding things that needed to be done, (mind you this was work that was on my move in check list and they were aware that this work needed to be done)I wasn't getting any response until I brought… this to their attention. First the bathtub looked like it had not been cleaned since the prior tenant moved out, didn't get taken care of until July. The exhaust fan in the bathroom was not working and still has not been fixed. Some of the steps leading up to my apartment were breaking apart, they fixed them by putting what looks like putty on them an just left it, looks like it was done by a 3 year old. My biggest complaint is the money I had to spend to get a new dryer due to their negligence. My dryer quit working. I go to check the breaker box to see if breaker had tripped, the box had been painted shut. I contact them the office and let them know. I specifically asked them could they come check the breaker to make sure it had not tripped before I spent the money on a new dryer. My dryer was dated but worked well. and figured if it had broken it wouldn't be worth putting money into to fix it. So maintenance came out, he said the breaker was fine and also checked to make sure the socket was getting power. He said both where fine and it must be the dryer. So I get a new dryer and plug it in and it doesn't work. I contact them again to come out and another maintenance guy comes out and does something to the breaker, he says it was tripped and it worked. So now I have purchased a new dryer that I did not need. I contacted the corporate office and left a message and I have not heard back from and I contacted the manager of the complex who said she would take my request (because I think I should be reimbursed for at least half of the cost of the dryer) into consideration. After a week she gets back with me and says they won't be doing anything because they don't feel like they had no fault in any of this. Read More

I lived in Twin Lakes over 2 year. First they will raise your rent every year with no reason. Apartments is very small and smells like mold. When I moved in carpet was not new, but they charged me when I moved out to replace it. I doubt that they really did it.
Management is horrible, I got overcharged for every small thing at move out.

The community is nice enough. The staff is ok. The apartments are clean. But they will rob you blind. They jack the rent up all the time. There are fees for everything. When my lease came up I decide not to stay and they told me "sorry you have to give us 60 days notice to not renew your lease or we can charge you for 2 months." This place is crooked. I'm paying more for a 1 bedroom than my neighbor in a 2 bedroom because they just moved in. I've been a perfect tennant and this is the thanks I… get. They don't care about building a relationship with their tenants. They just want money. No one stays here very long. Do yourself a favor and don't come at all. Read More

Hi, i just like to say my experience at Twin lakes is a great one. I've been living here for a year and I renewed my lease because I like it here. And i just like to say thank you to Tami and Diedra for making my experience here a good one. If you ever need anything, they're always there to help and the properties are well kept. They just resurfaced the pool and it's beautiful. Also the new renovations to the properties are beautiful. I can go on and on about this wonderful place but you need… to experience it yourself it's a very peaceful community. Everybody here is very friendly so i do give it 5 stars all the way. Read More