7/20/26
New management has been a huge step back
I used to enjoy living at The Remy, but since the management change the experience has gone downhill. Before renewing my lease, I was assured I could keep my motorcycle in the parking garage, but right after I signed, they completely reversed that decision. I was also given incorrect information about transferring between units.
The biggest issue has been the lack of communication. Emails go unanswered, concerns are ignored, and getting a straightforward response is nearly impossible. To make... matters worse, renewal rates were hundreds of dollars higher than what new residents were being offered for the exact same apartments.
The property itself is nice, but the current management has made living here frustrating and disappointing. Unfortunately, I can no longer recommend this community based on how existing residents are treated.
I am friends with many of the residents and they all feel the same way
Review from Apartments.com
Property Manager at The Remy Apartments responded to this review
Hello. Thank you for taking the time to share your feedback. We're sorry to hear that your experience has not met your expectations following the recent management transition. We understand how frustrating it can be when expectations regarding... communication, community policies and other aspects of your residency differ from what you anticipated. Our team is committed to providing responsive communication and clear, consistent application of our community policies. We strive to respond to resident inquiries promptly, and we appreciate the opportunity to clarify questions regarding parking, charging options and transfer policies as they arise. Resident feedback plays an important role in helping us evaluate the experience we provide and identify opportunities to improve.
If there are any outstanding concerns that have not yet been addressed, we welcome the opportunity to continue the conversation. Thank you again for sharing your perspective.
