Madison Gateway Apartments

If you're considering taking up residence here, I want to share some of my experiences from having lived there for many years. In my opinion, most of the five-star reviews here are left by people right after they move in. In fact, the initial appearance of this apartment complex is quite fetching. However, there are a few larger issues that you should be aware of:
Parking:
As other reviewers have shared, parking here is an issue. There are nowhere near enough spots for all of the residents... here. While there is an option to rent a disconnected garage most of these garages are used by residents for storage. The prohibition against this is not enforced.
This leads to residents parking along the curbs of the complex. This happens every night, all over the complex despite signs which specifically prohibit this. On more than one occasion, someone parked in front of my entry way, blocking me in. I called the office, and once they determined that they could not find them, they informed me that they could not tow the vehicle for another 24 hours.
Flooding / Plumbing Issues
The connectors from the toilet to the water source are plastic and frequently degrade. This leads to flooding of not only your adjacent room, but the unfortunate resident that may live below you as well.
Ancient Air Conditioning Equipment:
I do not know how else to state this, but I would not recommend renting a third-floor apartment under ANY circumstances. The bedroom farthest away from the handler will be an oven in the hot months of Florida summers. I battled temperatures of 85+ degrees in that second bedroom. Even after leaving the AC running, set to 68 or 67 degrees, for hours, that room would not cool down lower than 77 degrees.
Terraces:
Any time in rains, which is most of the time in Florida, you will need to try to get that water off your terrace. It will also lead to dirt / mold build-up if you aren't paying attention to it.

Renewal perks are never delivered:
Perks such as "painted accent walls, maid service, or carpet cleanings" are not delivered unless you pursue this constantly. This was true before Covid and has not changed at all.
Allergies:
I suffer from brutal allergies. I woke up each morning with a sinus nightmare that took hours to resolve, humidifiers, oils, nasal "washes", etc. At the time of this writing, I have been out of that apartment for a little less than two weeks. I have not had a single bout of sinus issues in that time. Read More

I first lived in this complex in 2018, then moved away for a few years. I recently moved back to St. Pete and applied for another apartment here because I really enjoyed my experience there, and they've even made improvements since then. We ended up finding a perfect home closer to work and ultimately withdrew our application, but the staff (specifically Alexis) was very kind and understanding about it, and easy to work with the whole way through!

Overall, this has been a good place to live. Some things are getting older inside (compared to some newer properties), but maintenance is good, as well as the entry from outside, available garages, look and feel of the community...

We are previous homeowners who sold our home and moved into an apartment/multi living situation. We were dreading it because we rented for 3 years the same size townhome at another complex. Living at Madison of Gateway has been a much better experience.

Excellent staff and lovely community! The only recommendation I have is to update and add gym equipment. Everything else is perfect here!