6/29/26
Not Luxury and Nickel & Dime
Condition is old and poorly maintained. Hot water heaters have never been serviced, so you will hear rocks tumbling for every second of use of hot water. Apartment turns are miserable and not verified by management before move in so you have to be inconvenienced while they finish the turn AFTER you move in (that's a 2 for 2 experience for me. Painted over mold/unknown stains that bleed through the paint within 6 months. EVERYTHING if YOUR fault, even if you have proof that it isn't. Expect... to have to clean your apartment upon move in, and half of the doors/drawers will not function properly. Most window screens will be missing, all will be improperly sized so bugs can be your roommates. Grounds are poorly maintained. Pool is often closed and never well maintained. Carpets have unknown materials left underneath them that you will stumble on at some point. Floors are uneven/improperly installed/finished. Maintenance doesn't know how to maintain because they are random kids off the street and obviously have never been in the carpentry/maintenance field before. All forward facing staff are pleasant and nice...that is their one star...that and you aren't allowed to give them zero stars. If you have bugs you will NEVER get rid of them, and the office will tell you that it's okay to live with cockroaches roaming in your bedroom, kitchen, living room, closets, bathroom, etc. your apartment will come preconditioned with stains on the walls and ceilings. Tape will be peeling in multiple sections and you'll LOVE the inside of your cabinets! Water damage throughout, but a fresh coat of paint! They will tell you you have new cabinets, but it's just a fresh coat of crappy paint and new dollar store hardware.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Arbor View responded to this review
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations.
We understand how frustrating it can be when concerns arise in your home, and we appreciate you bringing them to our... attention. Our team is committed to providing a safe, comfortable, and well-maintained community for all residents.
Our maintenance staff works diligently to respond to service requests as quickly as possible, and apartment homes are inspected before move-in. We also offer routine pest control services and encourage residents to let us know of any concerns so they can be addressed promptly. Our common areas, including the grounds and pool, are maintained regularly, although there may be occasional closures or maintenance projects to ensure the safety and enjoyment of our residents.
We are always happy to review maintenance concerns and work with residents to find appropriate solutions. If any outstanding issues still need attention, we encourage you to contact our management team directly so we can better understand your concerns and determine how we can help.
We value all resident feedback, as it helps us continue improving the experience we provide. Thank you again for sharing your thoughts, and we wish you all the best moving forward
