Park Avenue Apartments

I recently view the 1 bed large model. Lady in the office was nice had everything written down; the difference between a 1 bed large vs 1 bed medium. Also while view she gave a visual of the differences in model. Community was clean love how they have 24/7 maintenance and how they stay on property.

If you're anything like me, customer service is the utmost important factor when signing a lease or purchasing anything in fact. Once you sign that lease the staff began to show who that really are. Park Avenue Luxury Apartments is by far the worst experience I have encountered in Tampa. Park Avenue has POOR customer service, from the corporate office, whom did not return any of the three emails nor the multiple calls and voicemail I've sent/ left. The staff in the leasing are disrespectful for… no reason, go find another job if you're unhappy with your position. Let me add there is absolutely nothing "luxury" about this apartment I promise you! They put a few black appliances in units then call it luxury but the structure of this apartment is so old and worn down, they just paint over it to fool their tenants. This past December my apartment flooded (1st floor) from two different locations in the unit and the water came from the upstair unit and from the next door. I told the leasing office I had just about an inch of water in my apartment, it took them 3 day to start my work order turns out I had to wait for Javier (the leasing manager) to return from vacation for my apartment to be dried. When Javier returned I shared my disappointment on how long I had to wait and he told me "this is the risk you take when you sign a lease here"... POOR Customer service! Well you can imagine what happened to my apartment after waiting so long.. Mold everywhere, underneath the carpet, my clothes and furniture ruined! it took them 2 and a half months to COMPLETELY have my initial work order resolved. Do yourself a favor DO NOT RENT HERE! Luxury apartment does not provide this kind of poor customer service. Read More

Living here for more than 10 months now. Everyday is a challenge. The place is full of roaches, the management is incapable to help. You are putting yourself to serious health risks if you decide to come here . The apartments are weak, floor makes noise every time you step on it. Pool in my apartment complex is dirty and can not be used the management even denied to clean it. There is no gate so no security. It's not worth it. Just find another place or come here and cry all year.

After living here for one year, I absolutely regret it. The management is extremely unhelpful when situations arise, such as your A/C being broken or having mold in your apartment. The apartment complex is NOT pet friendly. They constantly issue warnings and harass you about getting evicted for breaking rules, such as having a towel hanging on the balcony. If you want to live somewhere with ease of mind, this is not your future home. The apartments are all old and smell because of the sprinkler… system that smells like sewage. Read More