Portofino Apartments

There is a really bad roach problem, roaches everywhere in the fridge on the walls, ceiling, bathroom . The laminate on the cabinets are peeling off it’s so old, the microwave is falling apart and the a/c never works properly, maintenance request have been put in and ignored, messages are never returned, do not move to this place, you’ve been warned!!!!!!

Roaches, roaches, roaches! I’ve lived here for two years and I can’t say that I’ve gone a month without seeing at least one roach or palmetto bug. The staff refuse to help or take any responsibility for it besides sending in pest control, which has barely made a difference. The complex is old, dirty, and barely taken care of besides lawn care in front of the buildings. I’ve never been so catfished when I compare the building where they have the model and the rest of the apartments. After years… of complaints from the residents, Portofino is only now updating and taking care of the property by repainting and cleaning the dark, chipped, and frankly sad looking breezeways. Because of this maintenance, they raised the rent over 30 PERCENT for the next renewals. Outraged. Read More

Overpriced. Don’t waste your money. They don’t respond or answer the phones most of the time.

Everything was great when looking and leasing and moving in. But if you have any sorts of problem definitely make sure you don’t get ahold on Kiyanah, her attitude is something else. Also very thin walls and horrible neighbors. They don’t deal with problems promptly you have to keep on them to get some help. Calls and emails takes a few times to get a response. They make residents feel so unwelcome and unwanted. Can’t wait to move out. Apartments are nice and updated and location is great that’s… the only positive. Otherwise I don’t enjoy living here :) Go somewhere else where you’re appreciated Read More